社区 发现 Amazon 美国玩具CPC认证提交资料无法通过怎么解...
美国玩具CPC认证提交资料无法通过怎么解决?测试报告中的产品图片杂七杂八的(我们销售的产品也在其中),尝试提交之后被亚马逊拒绝
测试报告中的产品图片杂七杂八的(我们销售的产品也在其中),尝试提交之后被亚马逊拒绝。
附邮件内容:
Hello ,
We are unable to move forward with the approval process of your product(s) until the following required compliance documents are submitted.
1. We noticed that the image(s)/model numbers/ product description in the (8822)164-0081, (8822)164-0085 does not confirm the product(s) listed below is the same as the product(s) in the image(s)/model numbers/ product description on the detail page(s):
ASIN:XXXXXXXXX
To continue with the approval process for your product, please submit test report with the correct information, including product identifier which show that the product is the same when compared to the product details on the detail page.
2. Please be informed that we can only accept product images. Therefore, kindly take clear photo of the product and product packaging clearly displaying:
i) Manufacturer name
ii) Manufacturer address
iii) Warning label (as applicable)
3. Please update CPSIA Warning Attribute in detail page.
4. We are contacting you because we are missing required information and documentation. The CPC you submitted is missing required information.
Please resubmit the document with the following updated information:
• Product description or product identifier so we can determine if the certificate is issued for the correct product
For further information on Children’s Product Certificates refer to the Consumer Product Safety Commission’s website at https://www.cpsc.gov/Testing-C ... e-CPC and our help page at https://sellercentral.amazon.c ... WD4U8
Unless we promptly receive the required documentation, your product will be removed. For instructions on how to submit the required documents, see our Help Page at Seller Help Page link for US marketplace.
Visit your Account Health Dashboard for more information about compliance documentation requirements and deadlines:
https://sellercentral.amazon.c ... board
For information on our compliance requirements and details on how to submit the documents, please refer to our help pages - https://sellercentral.amazon.c ... EQW5S
This case now will be closed but we welcome you to re-open this case as soon as you are able to provide the required compliance documents.
We appreciate your patience and cooperation.
Thanks
Amazon Product Assurance
邮件看的似懂非懂,有几点疑问:
1. 是不是要把编辑页面的产品型号改成证书报告里面的产品型号,另外还有什么地方需要修改(报告里面很多款产品图片,我的产品只是其中一款,这个是否有影响)
2.拍摄产品图片提现工厂信息,这个打印标签纸贴上是否可行?
3.修改CPSIA Warning Attribute,这个是不是直接选择No warning? 报告里面没看到这个内容
4. ** We are contacting you because we are missing required information and documentation. The CPC you submitted is missing required information.
Please resubmit the document with the following updated information:
• Product description or product identifier so we can determine if the certificate is issued for the correct product** 第4点我没有看懂,求大神解释,具体是要干什么
求大神指教,在此先谢过 。感谢!



















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