所在分类:  Amazon 所属圈子: Amazon Amazon各类申诉

亚马逊投诉别人盗图被移除品牌, 亚马逊复发了他的连接,我这边也收到亚马逊移除品牌邮件。我帐号没问题,请问这种该如何申诉?

发帖6次 被置顶1次 被推荐0次 质量分0星 回帖互动20次 历史交流热度4.65% 历史交流深度0%
投诉同一个卖家几个ASIN 盗图全部成功了(之前从没用品牌投诉过别人)。后来卖家在美国开了 DMCA. 因为我没诉讼,亚马逊复发了他的连接,我这边也收到亚马逊移除品牌邮件。我帐号没问题,请问这种该如何申诉?邮件里有申诉入口的连接。商标是法人自己名字注册的,之前开的发票没品牌名,补发票和重新做一份销售合同有效吗?


Hello from Amazon Brand Registry Support,

Dear #####,

We are writing to inform you of your account’s removal for Brand " ...." from Brand Registry.

Why did this happen?
We have taken this measure due to the actions that you have taken in direct violation of Amazon’s Brand Registry policies. All access to Brand Registry is now revoked.

Has your brand been removed in error?
Your selling account is currently deactivated. You may appeal an action taken on your selling account by submitting an appeal by clicking the “Reactivate your account” button in Account Health (https://sellercentral.amazon.c ... hboard).

In the instance that your selling account has been reactivated, you may submit an appeal to reactivate your Brand Registry account by clicking on:

https://brandregistry.amazon.com/appeal.........

When submitting an appeal, please ensure that:
--Your selling account is reactivated. If your selling account is not reactivated, your Brand Registry appeal will be rejected.
--The appeal should only be submitted by you and not any other person.
--Enter information accurately and to the best of your knowledge in the appeal form.
--Please do not leave any field blank in the appeal form.

Once you have submitted the appeal to the Brand Registry team with all the required information, you will receive the first response within 3-5 days. Once an investigator has reviewed the case, we may reach out to you to request additional information and documents pertaining to your brand. We may also request you to join a video verification with one of our investigators. All communication pertaining to the next steps will be sent over email. Please keep a close watch on your emails.

Please note that Selling Partner Support will not be able to provide further guidance regarding this action. The right path forward is to submit an appeal if you believe the action was made in error.
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楼主发起品牌的图片投诉且成功,然后盗图的竞对反诉DMCA,这个时候其实就要应诉因为对方确实抄袭了你的图片,一般需要提供原图psd文件、能够显示原始图片拍摄时间等等的源文件,如果不反向应诉的话亚马逊会默认竞对是正义的一方主动判他赢。
确认品牌滥用被移除的话,申诉的POA里建议先把原委做一个详细的解释,整理过去所有的投诉案件,逐一举例说明自己的投诉是符合权益的,并不是恶意投诉。准备好其他申诉资料:①自有品牌提供商标受理通知书、商标证书等,若商标所有人与店铺不一致,可提供商标授权书;②品牌官网的销售链接;③产品图片和包装图片,能够清晰展示logo 的实拍图;④真实的采购增值税发票等;⑤生产证明,例如和供应商的合同或者供货协议等,需要体现品牌名;⑥店铺营业执照;⑦店铺截图。先证明品牌,再证明品牌没有滥用这个顺序
https://www.wearesellers.com/question/66062
 

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