所在分类:  Amazon 所属圈子: Amazon Amazon账号审核

你好,我出现了一个账户安全问题,有没有知道该如何处理了?有遇到了此类情况的买家吗?

发帖5次 被置顶0次 被推荐0次 质量分0星 回帖互动38次 历史交流热度18.11% 历史交流深度0%
https://assert.wearesellers.com/questions/20230419/b251ca9006b822d1a653b03ae5d41531.png
https://assert.wearesellers.com/questions/20230419/f444cc10f2ea552fa4ca6d09c5ba57d4.png
 
 
你好,一直买的一个产品。然后备了很多货,突然之间触发了商品安全审核。
 
还有很多货在亚马逊仓,现在链接已经被亚马逊删除了,一时之间不知道该怎么处理?有遇到了此类情况的买家吗?
已邀请:

应如是 - 天助自助者

赞同来自: Diane4567657

你触发审核的原因是,产品插头不适用于澳大利亚标准,那么申诉标准也是围绕着证明你的产品可以安全的在澳洲使用,符合澳洲的标准。
澳洲对产品电源插头的强制性安全标准是AS/NZS 3112。
针对产品电源插头的测试报告,澳洲需要符合AS/NZS 60950-1这一标准。
 
申诉模板可以参考:
 
Dear Amazon,

We are writing to appeal the suspension of our product listing (#XXXXXXX) due to safety concerns raised by a customer. We understand the importance of product safety and have taken immediate action to address the issue and provide evidence of compliance with safety standards.

As requested, we have prepared the following materials and would like to submit them for your review:

1. Safety certification: Our product has been certified by a reputable Australian safety certification body and meets all safety standards required by Australian regulations.

2. Testing report: Our product has also been tested by an accredited laboratory in accordance with Australian safety standards. The testing report confirms that our product meets all safety requirements.

3. Corrective action plan: In order to address the safety concern raised by the customer, we have developed a comprehensive corrective ac
 
 

应如是 - 天助自助者

赞同来自: Diane4567657

你触发审核的原因是,产品插头不适用于澳大利亚标准,那么申诉标准也是围绕着证明你的产品可以安全的在澳洲使用,符合澳洲的标准。
澳洲对产品电源插头的强制性安全标准是AS/NZS 3112。
针对产品电源插头的测试报告,澳洲需要符合AS/NZS 60950-1这一标准。
 
申诉模板可以参考:
 
Dear Amazon,

We are writing to appeal the suspension of our product listing (#XXXXXXX) due to safety concerns raised by a customer. We understand the importance of product safety and have taken immediate action to address the issue and provide evidence of compliance with safety standards.

As requested, we have prepared the following materials and would like to submit them for your review:

1. Safety certification: Our product has been certified by a reputable Australian safety certification body and meets all safety standards required by Australian regulations.

2. Testing report: Our product has also been tested by an accredited laboratory in accordance with Australian safety standards. The testing report confirms that our product meets all safety requirements.

3. Corrective action plan: In order to address the safety concern raised by the customer, we have developed a comprehensive corrective ac
 
 

要回复问题请先登录注册

x 点击咨询