所在分类:  Amazon 所属圈子: Amazon各类申诉 Amazon
悬赏金额:¥200.00 赏金总额:¥200.00 私密悬赏帖 【围观规则】

账户突然被封,告知账户滥用亚马逊的服务,违反了我们的卖家行为准则,并涉及FBA信用报销滥用。账户没有刷过单,也没有发起过索赔过。

发帖1次 被置顶1次 被推荐0次 质量分0星 回帖互动6次 历史交流热度3.45% 历史交流深度0%
以下是邮件内容:

Hello,

Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed and pending orders have been canceled.

Why is this happening? 
We have taken this measure because information available to us indicates that this account has misused Amazon’s services in violation of our Seller Code of Conduct (https://sellercentral.amazon.com/gp/help/G1801)

Examples of violations of the Seller Code of Conduct include, but are not limited to, attempting to manipulate sales rank, artificially inflating web traffic, or allowing other parties to act on your behalf in a way that violates Amazon’s policies.

Has your account been deactivated in error?
 If you believe there has been an error, please submit an explanation. Your explanation should include the following information:
 Evidence or examples that demonstrate that your account complies with the Amazon Services Business Solutions Agreement.

How do I send the required information? 
Submit this information to sellercredit-appeals@amazon.com

After 90 days following this notification, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.com .We will conduct a separate investigation to evaluate your account and if we confirm fraudulent activity or find that you have engaged in deceptive or illegal activity; or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.

这是刷到的绩效邮件,我们并未刷过单,账户也从来没有进行过索赔。发现这个邮箱似乎是物流索赔相关的sellercredit-appeals@amazon.com.  以下也是打开申诉按钮所显示的界面,显示的内容似乎也是索赔相关的内容。

https://assert.wearesellers.com/questions/20230204/a1274ad8bd6077701660dc7989c2a951.png
 
希望能有遇到过的大神给下建议。2023-2-4日冻结
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