社区 发现 Amazon 欧洲站做游戏手柄的进来一下。被post@...
欧洲站做游戏手柄的进来一下。被post@heikehoerl.de投诉侵权了。有没有什么办法可以把链接弄回来。
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邮件内容如下：
Hello, We removed some of your listings because we received a report from a rights owner that they may infringe the rights owner’s trademark. The rights owner communication about the alleged infringement and the listings we removed are at the bottom of this message.
Why did this happen?
We received a report from a rights owner alleging that one or more of your listings may be infringing the intellectual property rights of others. Listing content infringing on the intellectual property of others is against our policies.
We’re here to help.
If you need help understanding how you may have infringed the above trademark, please see the Amazon Intellectual Property policy (https://sellercentral.amazon.c ... 361070), or search for “Intellectual Property Policy” in Seller Central Help.
How do I reactivate my listing? Please provide one of the following to reactivate your listing:
-- An invoice, a valid Order ID, or letter of authorization from the manufacturer or Rights Owner demonstrating that your use of the trademark is lawful. External links are not accepted. For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff.
How do I submit this information? Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (https://sellercentral.amazon.c ... em_mpa) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit information necessary to reactivate your listing.
Have your listings been removed in error? If you think that the rights owner has made an error in sending the notice, please reach out to the rights owner and ask them to submit a retraction of this notice. We may only accept retractions that the rights owner submits to us directly. We do not accept forwarded or attached retractions.
These are the rights owner’s contact details:
-- Sony Interactive Entertainment Inc
-- post@heikehoerl.de
For any other reason, please explain to us why you were warned in error so that we can investigate the case.
Rights owner communication:
- ASIN: xxxxx
Infringement type: Trademark
Trademark number: 001180090
Complaint ID: 9546477131
You can view your account performance (https://sellercentral.amazon.c ... l_warn) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- iOS: https://itunes.apple.com/us/ap ... 41485 -- Android: https://play.google.com/store/ ... %3Den Sincerely, Amazon.comSincerely, Amazon.de
详情文案上是没有侵权的，现在亚马逊后台给到的是商品上的商标侵权。这种有机会和解么？和解的思路是什么？
Hello, We removed some of your listings because we received a report from a rights owner that they may infringe the rights owner’s trademark. The rights owner communication about the alleged infringement and the listings we removed are at the bottom of this message.
Why did this happen?
We received a report from a rights owner alleging that one or more of your listings may be infringing the intellectual property rights of others. Listing content infringing on the intellectual property of others is against our policies.
We’re here to help.
If you need help understanding how you may have infringed the above trademark, please see the Amazon Intellectual Property policy (https://sellercentral.amazon.c ... 361070), or search for “Intellectual Property Policy” in Seller Central Help.
How do I reactivate my listing? Please provide one of the following to reactivate your listing:
-- An invoice, a valid Order ID, or letter of authorization from the manufacturer or Rights Owner demonstrating that your use of the trademark is lawful. External links are not accepted. For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff.
How do I submit this information? Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (https://sellercentral.amazon.c ... em_mpa) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit information necessary to reactivate your listing.
Have your listings been removed in error? If you think that the rights owner has made an error in sending the notice, please reach out to the rights owner and ask them to submit a retraction of this notice. We may only accept retractions that the rights owner submits to us directly. We do not accept forwarded or attached retractions.
These are the rights owner’s contact details:
-- Sony Interactive Entertainment Inc
-- post@heikehoerl.de
For any other reason, please explain to us why you were warned in error so that we can investigate the case.
Rights owner communication:
- ASIN: xxxxx
Infringement type: Trademark
Trademark number: 001180090
Complaint ID: 9546477131
You can view your account performance (https://sellercentral.amazon.c ... l_warn) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- iOS: https://itunes.apple.com/us/ap ... 41485 -- Android: https://play.google.com/store/ ... %3Den Sincerely, Amazon.comSincerely, Amazon.de
详情文案上是没有侵权的，现在亚马逊后台给到的是商品上的商标侵权。这种有机会和解么？和解的思路是什么？
倒计时：
10 个回复
Gary@智汇西游 - 智汇西游-疑难问题终点站 咨询v：-15051188130
赞同来自: 花生了什么树a
①商标侵权通常有两种触发方式：
A、五点详情或者标题套到商标信息触发商标侵权；
B、图片图案套到商标信息触发商标侵权；
②另外，对于商标侵权问题给到你申诉建议和相关材料要求，通常来讲链接侵权问题的通用材料有供应商授权、品牌方授权、发票、五点详情、产品实物图等（相关回执也有一定效力），整理分析相关材料准备POA，并且在自查相关链接详情没有违规情况的前提下，可以考虑误判抗诉的申诉方向，以说明问题-解决问题-预防措施-愿景期望的框架撰写POA从后台申诉入口提交尝试申诉恢复即可；
③如果没有申诉入口，并且保留编辑权的话可以刷新相关违规内容后开case确认后台同步更新，之后尝试直接恢复，这种情况侵权情节并不严重，较为容易处理；
综上所述，先自查判断自己的侵权情况属于何种情况，然后整理准备相关申诉材料，配合申诉信内容进行提交，若有不解，随时可以询问，谢谢，