社区 发现 Amazon 美国站账号被封了，原因是知识产权，产品关...
美国站账号被封了，原因是知识产权，产品关于pokemon，现在店内所有listing被查封删除，同行竞品好几个之前观察的都是正常售卖，也是中国卖家，为什么我被封店了，产品和他们完全一样，不过我的供应商没有版权授权书，不确定他们有没有
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1. 现在还没有进行申诉，这种情况写POA申诉成功的概率大吗？另外能否分享一份模板跪谢
2. 有的产品发了海运，目前在途，后面到了还能移库存吗？ 因为listing被删除，只剩下有库存的产品在Fix stranded inventory可以操作
3. 同行竞品好几个之前观察的都是正常售卖，也是中国卖家，为什么我被封店了，产品和他们完全一样，不过我的供应商没有版权授权书，不确定他们有没有
我还有另外一个店铺的链接也是卖这个产品，也收到绩效不过没有进行申诉，直接移库了所以没事，这个是因为我申诉了反而封店的吧（哭了）
2. 有的产品发了海运，目前在途，后面到了还能移库存吗？ 因为listing被删除，只剩下有库存的产品在Fix stranded inventory可以操作
3. 同行竞品好几个之前观察的都是正常售卖，也是中国卖家，为什么我被封店了，产品和他们完全一样，不过我的供应商没有版权授权书，不确定他们有没有
我还有另外一个店铺的链接也是卖这个产品，也收到绩效不过没有进行申诉，直接移库了所以没事，这个是因为我申诉了反而封店的吧（哭了）
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8 个回复
阿海@三只蚂蚁 - 长风破浪会有时 直挂云帆济沧海
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如果是玩具，据我所知，宝可梦并未授权给国内任何一家公司，除玩具外，国内拿到授权的好像只有两家公司一家是上海精臣和北京优扬
好，言归正传，首先通过您的描述，可以判断问题为账号侵权（暂定为侵权，我个人认为也有可能是真实性问题）但您这个账号侵权和一般的账号侵权还是不一样的，宝可梦的知名度，我想不用太多赘述，只能说本身无授权的话，谁死谁活，全看命
但现在肯定要试一试，看看能否逃出亚马逊的五指山，这就得看poa的专业性和准备材料的齐全
账号侵权的申诉思路可以简单的做个分享。
首先得将侵权产品全部删除，如果还有FBA就把FBA库存删除，顺带截图移除库存订单的英文界面以及发移除FBA库存订单ID
其次将其余全部！先停售！全部！产品close掉（调成英文界面就知道close在哪里了）
提示：如果sku太多，可以先不需要禁售，但是如果有类似侵权的一定要禁售或者删除
这两步结束后，再去进行以下申诉店铺的步骤
-资料上有进货发票和其他有效证明可以提交作为辅助（发票对于大部分申诉都是极为重要的，有条件的哪怕目前店铺没有问题，以后再进货时，最好能开取发票，普票就行）
-说明已经在第一时间删除产品并保证不在销售
-加大产品品牌/专利/真伪方面的检测 100%确定没有问题才会上架
-组建专人团队负责核查产品信息:外观/品牌/工厂资质等
-提供供应商的联系信息管网等证明有正规的进货渠道
-保证不再犯错
下面附个账号侵权的模板给您，希望能帮到您！
重要的事说三遍！
切勿直接照抄！！根据自己的真实情况去做修改！！
切勿直接照抄！！根据自己的真实情况去做修改！！
切勿直接照抄！！根据自己的真实情况去做修改！！
Dear sir/madam,
Thanks for your patience about our issue. We extremely apologize for the inconvenience to you.
We got to recognize that we made a mistake and may infringe the intellectual property rights of others. When we received your email about this issue we have created remove order of our FBA stock to prevent the similar complaint. Now we have send an email to
amazonsupport@XXX.com
at June 15, 2017 plead them to withdraw the complaint and we have to make a commitment to them: we will never sell this products again in the future and to our behavior made the most sincere words of apology, and we also Cc the email to Amazon, but we haven’t received any responded up until now. We will keep our eyes on this issue and I hope that we can find an amicable solution to this issue through the consultation process.
We take the following measures after we got your email:
1. Since we got the Warning Notice of Intellectual Property Rights Infringement about our ASIN: 侵权的ASIN码 may infringe the intellectual property rights of others, we have remove all the inventory stop selling at first time, now we have deleted this listing now and we no longer sell it again.
2. We have contact the rights owner for retracting the complaints and made the most sincere words of apology, but we haven’t received any responded up until now, we will closely watch the reply.
About this issue, we have taken the following steps to help us to resolve the issue and prevent similar complaints.
1. We have checked all the listing detail from title, image, description and bullet point to ensure have no information in misunderstanding. And we are firmly deleting all the listings that could show any signs of conflicts with intellectual property rights.
2. We have establish the professional handling team to take care of listing 100% match on description, images, bullet points, & search terms, etc. Never make more mistakes of the Product Design or Brand.
3. We have organized our own research department to make sure we can sell our own products with our own design & model instead of purchasing from our supplier, to prevent any possible infringement problems on Trademarks & Packages & Design.
4. All of the email or complaint answered and resolve under 24 hours. Provide a good after-sales service.
Hope you can give me a chance again. If there’s any other information you need, please feel free to contact us.
Yours sincerely,店铺名 Appeal Service