所在分类:  Amazon 所属圈子: Amazon Amazon各类申诉

亚马逊美国站正常索赔,被封号,求大佬给申述模板。

发帖1次 被置顶0次 被推荐0次 质量分0星 回帖互动17次 历史交流热度0% 历史交流深度0%
找亚马逊美国站正常索赔,被封号,求大佬给申述模板。
邮件是
Your Amazon Seller account has been deactivated in accordance with Section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Please ship any open orders to buyer, to avoid further impact to your account.

Why did this happen?
We have taken this measure because this account has repeatedly submitted improper claims for FBA reimbursement. Amazon’s policies regarding FBA reimbursement and Seller Code of Conduct can be found at:
-FBA Lost and Damaged Inventory Reimbursement Policy(https://sellercentral.amazon.com/gp/help)
- Amazon Product Authenticity and Quality Help Page (https://sellercentral.amazon.com/gp/help)
- Condition Guidelines (https://sellercentral.amazon.com/gp/help)
- Selling Policies and Seller Code of Conduct (https://sellercentral.amazon.com/gp/help)
How do I reactivate my account?
To reactivate your account, please send below proofs to demonstrate the validity of your FBA reimbursement claims for the ASINs under review which are listed below: 

1. Documentation to justify your claims during the last 365 days: 
-- Bill of Lading for shipments associated with your FBA reimbursement claims.
-- Proof of delivery for shipments associated with your FBA reimbursement claims.

2. Please send a plan of action that explains:
-- The root cause(s) of Short shipment.
-- The actions you have taken to resolve the issue.
-- The steps you have taken to prevent the issue going forward”
 
已邀请:
匿名用户

匿名用户

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根据邮件显示的内容就是你们提供的索赔邮件理由不正当呢。
1,你们如果是真的申诉索赔就需要提供新的可以证明你们的索赔里有的证据。
2,如果你们不能递交新的证据来证明,你们就要自己承认错误,说自己没有理解亚马逊的索赔细节,导致了这个事情的发生,恳请原谅,你们是亚马逊的合法良民,一直都是正规做事情等等。
更具以上2点慢慢合计一下自己的情况,
因为你们提供的资料很少,太具体的情况不知道只能给这么个建议。

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