社区 发现 Amazon 亚马逊美国站正常索赔，被封号，求大佬给申...
亚马逊美国站正常索赔，被封号，求大佬给申述模板。
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AI 摘要
本内容适合被亚马逊美国站停用的卖家查阅申诉模板与要点。
本文聚焦亚马逊美站停用后的申诉要点，帮助卖家准备证据并制定纠错计划。通过清晰的计划和材料上传，提升重新激活的概率。
1.
证据与合规证明：
用于证明申诉的证据包括最近 365 天的 FBA 报销相关单据（如提单 Bill of Lading、交货凭证 Proof of Delivery），以支撑已提交的索赔的合法性。2.
行动计划与整改根因：
撰写计划书，解释短缺/错误的根因、已采取的纠错措施，以及未来避免再发的具体步骤。3.
政策对照与合规要点：
参考并引用 FBA 报销政策、产品真实性与质量、条件指南，以及卖家行为准则等官方帮助页面，确保材料合规。4.
账户再激活流程要点：
提交上述材料并针对待审 ASIN 逐条说明，确保按照要求的格式与内容提交，以提升重新激活机会。5.
订单履约与客户沟通：
如有未发货订单，按要求发货给买家，避免因延误继续影响账户状态。
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AI 摘要
找亚马逊美国站正常索赔，被封号，求大佬给申述模板。
邮件是
Your Amazon Seller account has been deactivated in accordance with Section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Please ship any open orders to buyer, to avoid further impact to your account.
Why did this happen?
We have taken this measure because this account has repeatedly submitted improper claims for FBA reimbursement. Amazon’s policies regarding FBA reimbursement and Seller Code of Conduct can be found at:
-FBA Lost and Damaged Inventory Reimbursement Policy(https://sellercentral.amazon.com/gp/help)
- Amazon Product Authenticity and Quality Help Page (https://sellercentral.amazon.com/gp/help)
- Condition Guidelines (https://sellercentral.amazon.com/gp/help)
- Selling Policies and Seller Code of Conduct (https://sellercentral.amazon.com/gp/help)
How do I reactivate my account?
To reactivate your account, please send below proofs to demonstrate the validity of your FBA reimbursement claims for the ASINs under review which are listed below:
1. Documentation to justify your claims during the last 365 days:
-- Bill of Lading for shipments associated with your FBA reimbursement claims.
-- Proof of delivery for shipments associated with your FBA reimbursement claims.
2. Please send a plan of action that explains:
-- The root cause(s) of Short shipment.
-- The actions you have taken to resolve the issue.
-- The steps you have taken to prevent the issue going forward”
邮件是
Your Amazon Seller account has been deactivated in accordance with Section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Please ship any open orders to buyer, to avoid further impact to your account.
Why did this happen?
We have taken this measure because this account has repeatedly submitted improper claims for FBA reimbursement. Amazon’s policies regarding FBA reimbursement and Seller Code of Conduct can be found at:
-FBA Lost and Damaged Inventory Reimbursement Policy(https://sellercentral.amazon.com/gp/help)
- Amazon Product Authenticity and Quality Help Page (https://sellercentral.amazon.com/gp/help)
- Condition Guidelines (https://sellercentral.amazon.com/gp/help)
- Selling Policies and Seller Code of Conduct (https://sellercentral.amazon.com/gp/help)
How do I reactivate my account?
To reactivate your account, please send below proofs to demonstrate the validity of your FBA reimbursement claims for the ASINs under review which are listed below:
1. Documentation to justify your claims during the last 365 days:
-- Bill of Lading for shipments associated with your FBA reimbursement claims.
-- Proof of delivery for shipments associated with your FBA reimbursement claims.
2. Please send a plan of action that explains:
-- The root cause(s) of Short shipment.
-- The actions you have taken to resolve the issue.
-- The steps you have taken to prevent the issue going forward”
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