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卖了两年的产品突然不可售,提示说需要批准才能销售,但是又没有通道入口进行操作,请问如何是好?

发帖45次 被置顶8次 被推荐6次 质量分1星 回帖互动220次 历史交流热度6.15% 历史交流深度0%
卖了两年的产品突然不可售,后台的状态是“您的商品需要获得批准才能销售”,但是点开“请求批准”的按钮后就没有了任何通道进行下一步,只写着:“我们不接受以下销售申请:其他商品;二手, 翻新, 收藏品 条件中标记了 其他 鞋靴、手提包和太阳镜 分类”,但是我的产品很明显也不是什么二手或者翻新之类的。
 
另外本产品和链接内容可以确认是没有侵权的,卖了两年了也没有被投诉,品牌也已经在亚马逊上做了备案。问过客服,国外客服以下回复,请问我是需要等待吗?还是怎么样做才能恢复链接的销售?
 
Amazon
Hello from Amazon Selling Partner Support,
 
On reviewing your email, I understand your concern is regarding​ to activate the FBA listing of ASINs: xxx and xxx for sale. I will assist you in this regard.
 
I have checked and found that the listing are currently restricted to be sold on Amazon. This is the reason your listings are Inactive and not available in Amazon.com.
 
Please be informed that, Amazon places restrictions on certain categories to enable customers to shop with confidence on Amazon. Even if you have been approved by the certain brand owner and category, some times the units may be restricted to be sold on Amazon due to gating. Amazon will restrict some products to sale in the new condition status.
 
The restrictions will be placed for a variety of reasons. In situations where is a number of performance related issue for that ASINs, it will be restricted and only a certain group of sellers will be approved. Also there are some scenarios, where the restriction is applied as per manufacturer's request. As of now I regret Your account does not qualify and you are not eligible to list this product.
 
However, this is a temporary restriction and the listings for this ASINs may be approved to list in future. If it happens, you will be notified about it.
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