社区 发现 Amazon 英国站因为莫须有关联被关,所以也不能在英...
英国站因为莫须有关联被关,所以也不能在英国站销售,其他欧洲站点也被冻结了,请问怎么申诉?
原邮件这样的:
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Hello
Your Amazon.co.uk Seller account has been deactivated. Your listings have been disabled. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.
Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. We found that your current selling account is related to a different selling account created in which violated our policies and is not allowed to sell on our site. As a result, you may no longer use the current selling account to sell on Amazon.co.uk.
How do I reactivate my account?
In order to reactivate this selling account, please follow the steps below:
1. You must first reactivate the related account by submitting an appeal. Please follow the instructions in the communication received for that account.
2. Once you have successfully reactivated that account, please submit an appeal to reactivate the current Selling account, by using this link: https://sellercentral-europe.a ... html.
Note: When appealing, please provide details of why your two accounts are related, what you have done to fix the policy violation on the related account, and how you will prevent this issue from happening in future.
Has your account been deactivated in error?
If you believe there has been an error and your account is not related, please submit an explanation detailing why your account should be reactivated by following this link https://sellercentral-europe.a ... oard. You will need to provide supporting documentation to show that no relationship exists. Supporting documentation may include invoices, receipts, and/ or e-mails.
What happens if my account is not reactivated?
You have 90 days after receiving this notification to either provide a valid appeal or choose not to appeal. After that time, you may contact disbursement-appeals
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说我的账号和其他被关的账号关联所以也不能在英国站销售,其他欧洲站点也被冻结了。
但是我目前只有一个账号,也不清楚和我关联的是什么账号?
请问这样,我该怎么申诉?
9 个回复
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