社区 发现 Amazon 二手投诉，描述不符，Condition ...
二手投诉，描述不符，Condition Guidelines,产品被下架，对方是如何多次投诉的？又如何根治？
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2月21被投诉一次
We have canceled the listings mentioned below because you have listed a generic or different product than described on the detail page.
Why did this happen?
Sellers on Amazon.com are not allowed to list items against detail pages for different products. To learn more about this policy, search for “Condition Guidelines,” “Prohibited Seller Activities and Actions,” and “Product detail page rules” in Seller Central Help
2月29再来一次
We have canceled the listings mentioned below because you have listed a generic or different product than described on the detail page.
Why did this happen?
Sellers on Amazon.com are not allowed to list items against detail pages for different products. To learn more about this policy, search for “Condition Guidelines,” “Prohibited Seller Activities and Actions,” and “Product detail page rules” in Seller Central Help.
3月29又来一次
Hello,
We are contacting you because you are listing a product that is not in compliance with our Condition Guidelines.
Why did this happen?
Sellers on Amazon.com are responsible for listing their items in accordance with our Condition Guidelines.
想知道对方是如何投诉的。买家下单后投诉还是直接后台开case就可以投诉？
然后解决方法是写POA，正常几天就能恢复。但是要如何杜绝多次被投诉？可以发邮件给绩效申请listing保护吗？
也想反击，但是花钱只查了个邮箱，邮箱不对应任何卖家账号。
现在只能推测投诉我的两种可能，1是这个邮箱是买家邮箱，买家下单后投诉。2.是这个邮箱是子账号邮箱，用亚马逊子账号后台开case举报投诉我的listing。
这一定是竞争对手搞的。产品全五星，退货率极低。并且最近两天美国和加拿大接连被投诉。我另外一款自然全一星差评退货率极高的从来没被投诉过。所以这是同行恶搞无疑
请懂的大佬能否解答一下我的疑问？并且最好能帮我找到是谁搞的，重金悬赏！
We have canceled the listings mentioned below because you have listed a generic or different product than described on the detail page.
Why did this happen?
Sellers on Amazon.com are not allowed to list items against detail pages for different products. To learn more about this policy, search for “Condition Guidelines,” “Prohibited Seller Activities and Actions,” and “Product detail page rules” in Seller Central Help
2月29再来一次
We have canceled the listings mentioned below because you have listed a generic or different product than described on the detail page.
Why did this happen?
Sellers on Amazon.com are not allowed to list items against detail pages for different products. To learn more about this policy, search for “Condition Guidelines,” “Prohibited Seller Activities and Actions,” and “Product detail page rules” in Seller Central Help.
3月29又来一次
Hello,
We are contacting you because you are listing a product that is not in compliance with our Condition Guidelines.
Why did this happen?
Sellers on Amazon.com are responsible for listing their items in accordance with our Condition Guidelines.
想知道对方是如何投诉的。买家下单后投诉还是直接后台开case就可以投诉？
然后解决方法是写POA，正常几天就能恢复。但是要如何杜绝多次被投诉？可以发邮件给绩效申请listing保护吗？
也想反击，但是花钱只查了个邮箱，邮箱不对应任何卖家账号。
现在只能推测投诉我的两种可能，1是这个邮箱是买家邮箱，买家下单后投诉。2.是这个邮箱是子账号邮箱，用亚马逊子账号后台开case举报投诉我的listing。
这一定是竞争对手搞的。产品全五星，退货率极低。并且最近两天美国和加拿大接连被投诉。我另外一款自然全一星差评退货率极高的从来没被投诉过。所以这是同行恶搞无疑
请懂的大佬能否解答一下我的疑问？并且最好能帮我找到是谁搞的，重金悬赏！
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10 个回复
清湖陈伟霆 - 我能靠亚马逊暴富嘛？
赞同来自: woailuo602 、 WAS2019
2. 最根本的解决办法是去找到恶搞你的卖家是谁。分析下目前竞品，有哪些是需要踩着你上位的。查到品牌所属公司，直接打电话过去沟通，就当是震慑也行。或者直接注册一个买家账号，给你的竞品发邮件说明情况，要活大家一起活，要是我的产品死了，你们也别想好过！！！
现在的亚马逊生态环境真的太恶劣了，而且大部分都是中国卖家恶搞，真的讨厌这些骚操作的人！！！