社区 发现 Amazon 美国站玩具类目CPC审核,提交了多次CP...
美国站玩具类目CPC审核,提交了多次CPC邮件回复说认证通过但要去后台合规性那再次提交CPC但是找不到要提交的地方, CASE提交多次未果,客服都是模板式的回答,其他人有遇到这样的问题不?
但是按照回复过来的路径点到performance里面的合规性里找不到要提交的地方,搜索ASIN也找不到, CASE提交多次未果,客服都是模板式的回答,其他人有遇到这样的问题不?求大神帮忙看下怎么解决的?
Amazon
Greetings,
Thank you for your interest in selling on Amazon. Please be informed that this queue (child-safety@amazon.com) only monitors Product Safety document verification. For any other inquiries regarding ASINs(********), please get in touch with Seller Support/Vendor support assistance. Kindly visit the below link and click on contact us on right hand side.
Amazon's policies require that all the product sold through the Amazon website meet specified certification standards and also we have reviewed your request and have concluded that your product is subject to the compliance requirements.
In order to list the product on Amazon you must submit the documents requested. This product may be removed if the compliance documents are not received. How do I provide the requested documents?
Vendors 1. In Vendor Central, click the Items menu, and then select Vendor Certificates 2. Click on Missing Compliance Documents 3. Search for the affected ASIN and then; 4. Click Add to upload the documents for each product Sellers 1. In Seller Central, click the Performance menu, and choose Account Health; 2. Under Policy Compliance, click on Compliance Documentation Requests; 3. In the search results, click the Provide Documentation link next to the ASIN; 4. Follow the steps in the Submit required documents section to start the application process
Please note: There is no further actions to be taken from our side (Product Safety Team). We appreciate your cooperation in this important matter. To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction. Were you satisfied with the support provided? Click here for yes: https://sellercentral.amazon.c ... %3Dhy Click here for no: https://sellercentral.amazon.c ... %3Dhn Thank you for selling with Amazon, VINUTHA N. Amazon.com Product Compliance
9 个回复
会吸猫的烟 - 欢迎VX:hzwswz交流心得(亚马逊7年运营经验,知乎/公众号同名)
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你点击一下account health那里,看看右下角这个管理您的合规性。我之前是在这里提交的CPC审核。