社区 发现 Amazon 账号产品因为违反买家商品评论政策被停了,...
账号产品因为违反买家商品评论政策被停了,没有收到业绩通知和邮件,只有账户状况那里有,目前账户状况还是良好。 这个产品从来没有刷过单,也没有做过站外活动,只开了Vine,广告和参加了7天deal,要如何申诉呢?
这个产品从来没有刷过单,也没有做过站外活动,只开了Vine,广告和参加了7天deal,申诉是从误判的入口申诉的,没有从写POA那里申诉,然后就收到亚马逊发的邮件说会继续停用,可能不会再回复。求助各位大佬,这种情况下要怎么申诉呢?
We reviewed the information you provided in your appeal, and determined that your listing will remain deactivated.
We removed the product listing on which you had an active seller offer because we detected high levels of reviews abuse activity that violates our customer reviews policies.
Due to the level of abuse we detected on the listing, it has been permanently removed from the store. When we remove a listing, we must remove all associated seller offers.
As this is a final decision, we may not reply to further emails about this issue.
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今天又收到第二封回复,这是让我们必须承认刷单了吗?但是我们没有刷,订单也只有几个,也没有第三方的聊天记录,要怎么申诉呢?要自己编吗?
We received your submission but do not have enough information to remove the warning from your account at this time.
To remove the warning and restore your listings, please send us the following:
-- A detailed description of all methods that you used to post or obtain customer reviews that are prohibited by the Amazon Customer Reviews policy.
-- Contact information such as name, email address, and website, of any third parties that you engaged to obtain prohibited reviews or manipulate reviews.
-- A detailed plan that explains how you will prevent customer reviews manipulation in the future.
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