所在分类:  Amazon 所属圈子: Amazon Amazon Review Amazon各类申诉

账号被关闭,亚马逊给的理由是操纵评论,是因为S单么? 要怎么才能申诉回来?

发帖2次 被置顶0次 被推荐0次 质量分1星 回帖互动48次 历史交流热度3.85% 历史交流深度0%
Hello, 

We recently contacted you about product review manipulation. Because you are still manipulating product reviews, you currently may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them. 

You can view previous messages on the Performance Notifications page in Seller Central (https://sellercentral.amazon.c ... y.html). To learn more about this policy, search for "Prohibited Seller Activities and Actions" in Seller Central Help. 

To sell on Amazon.com, please reply to this message with the following information: 

-- A detailed description of all methods you used to post or obtain customer reviews that are prohibited by Amazon policies. 
-- Contact information (name, email address, website, etc.) for any third parties you engaged to obtain prohibited reviews. 
-- Identifying information for any customer accounts you or a third party used to post prohibited reviews. 
-- List of any prohibited reviews remaining on the Amazon site. 
-- A plan that explains how you will prevent product review manipulation in the future. 

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again. If you do not send an acceptable plan within 17 days, we may cancel your listings and hold any funds in your account for about 90 days, but funds could be held longer. 

For help creating your plan, search for "Appeal the restriction or removal of selling privileges" in Seller Central Help. 
We look forward to hearing from you.

Sincerely, 

Seller Performance Team 
Amazon.com 
http://www.amazon.com 
 
是因为S单么? 我们就是很少量的刷; 然后就是去年10月之前有做送测,新政出来后就再也没有送测过了;
其他的就是发邮件催评;还有就是有差评的时候会找客户说退款或者重新送一个,让客户修改差评这样
 
已邀请:
各位不要再猜测了,不是因为发差评退款邮件导致的,就是S单FBM后上review导致的
差评给客户发邮件退货退款并请求update review是可以的,我们现在还在继续做
 
但是关店后有找过认识的客户经理看过后台,是某个ASIN触发的,该ASIN在关店前一天上了一条S单的review,被关店的同时,该ASIN被删掉了很多review,甚至很多是去年的review

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