社区 发现 Amazon 7月27号来的邮件,这是什么类型的视频验...
7月27号来的邮件,这是什么类型的视频验证?而且邮件里提示一没有时间期限,二没有说明后果,链接打开了说我目前可能不符合参与虚拟身份验证的资格?
You are invited to appear for virtual identity verification.
How can I verify my identity?
To verify your identity, you must register and show up for a virtual identity verification.
How do I register for virtual identity verification?
1. Access the following link: https://sellercentral.amazon.c ... ender
2. Follow the on-screen instructions to upload the required documents and connect with an associate.
Who should attend the video interview?
The owner and operator of this account should attend this verification interview. Depending on your business model, we understand there may be additional business partners who are integral to your business operations. These additional parties may also attend the verification interview, as long as they have substantiating documentation showing their relationship to the business.
We are here to help
If you have questions about the content of this message, you can contact seller-reactivation-appeals@amazon.com.
Sincerely,
Seller Performance
Team Amazon.com
以上7月27号来的邮件内容,感觉很莫名奇妙,不太懂这是什么类型的视频验证,而且邮件里提示一没有时间期限,二没有说明后果,邮件给的链接打开了说我目前可能不符合参与虚拟身份验证的资格。有大佬遇到过这样的问题么?求告知!!
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虚拟视频比增强型视频难度指数更高,一开始我们没怎么上心,后面我们公司因此挂了几个号。做体检的时候发现视频验证不通过的原因:比如法人在回答问题的时候看向旁边,回答XX个别问题不太准确,这些这么细致的问题都写上去了。
附件是我们整理的关于二次视频的问题,里面的试题我们是整合了很多版本的,也有fws提供最新的。你可以安排法人去学习下,切记要熟记于心,不然风险很大。如果邮件里面有写《商业解决方案协议》第3条,这种甚至资金申诉都比较难的。需要注意的是,每次问的问题都不一样,所以多看下不同的视频验证的问题总是好事。还需要根据自己店铺的情况去整理拓展补充题库。但是也不用太担心,目前通过率 已经提升很多了,各种问题也比较全了,服务商也有视频认证的培训,正常好好安排法人培训一两周基本不会有问题。