社区 发现 Amazon 产品外观侵权,跟版权方沟通后他们同意我继...
产品外观侵权,跟版权方沟通后他们同意我继续卖,但是写邮件给亚马逊撤诉,亚马逊没通过怎么办?
跟他们沟通后,他们同意我继续卖。
但是写邮件给亚马逊撤诉,却不通过。撤诉邮件就是写的经过沟通与卖家达成协议,现在撤销对卖家的投诉。
亚马逊回复的是这样的邮件:
Hello, Thank you for submitting your retraction, but we are unable to process it for the following reason: Your email does not confirm an error has taken place. We are unable to accept additional criteria on retractions, such as restrictions. If you intend to retract your original complaint, please resubmit your retraction. To allow the seller to sell on the ASIN once more, please submit your retraction to notice-dispute@amazon.com.
请问哪位大神有做过撤销投诉啊?邮件需要怎么写啊?需要提供什么材料啊?
希望大家能伸出援助之手,畅所欲言。在这里先谢谢大家了
11 个回复
Kikijoy
赞同来自: Yanice3215 、 华华是个小怪兽