我们都知道移除订单比多渠道配送收费要少，经常移除订单配送到指定的地址，等于说利用亚马逊的物流帮你配送东西。他就是因为你移除订单经常配送到不同的地址，所以查得到。比如配送给买家，配送给其他销售渠道，后台相关政策里都有写，跟着他政策列出的结合实际情况认错……。当然，也不要把自己的错误写得太严重。
申诉讲清楚之前的订单为什么这么做，然后一定得认错，为了避免以后出现这种情况采取了哪些措施。

我这边之前遇到过，亚马逊给到警告的内容：
I understand your concern regarding the removal restriction on your account.
I have received an update from our internal team to let you know that there are multiple instances of policy violations in your removal orders: 这里列了我的违规移除订单ID
Please also know that this investigation is not limited to the last 30 days, but an overview of your entire removals.
With this, I advise you to provide a new POA according to the statements above.
Once we receive the new POA, we will be able to continue with the review process.

提交过的申诉信：按照他要求的分开要点，POA我写了很多点，差不多的意思可以稍微删改或者换种说法表达

Hello, thanks for your letter and notice.
【Step 1:】
We checked the orders that you listed for possible violations and provided a table detailing the reason for the removal of each order.
Please check the attachment: Problem order.xlsx 这里我弄了个表格，列出case里他们给到你的移除订单号，并且列出每个移除订单的对应原因，内容也是都要英文。

【Step 2:】
Our company recruited some new employees and arranged them to departments in different amazon site, and completed the operation of Amazon under the leadership and supervision of the supervisor. But obviously, we have some situation in the requirements and management of new employees, resulting in such serious errors.

Reasons for we create items that remove orders:
1) Send inventory as customer replacement units.
对应的移除订单ID

2) Return unsaleable items to the supplier's US after-sales point and return to the factory for repair. Just 2 suppliers: 经常移到同一个地址的，供应商名字（或收件人）
对应的移除订单ID

【Step 3:】
1. Take inventory of the removal order details and list the reasons for the removal at the time. We have determined that we have used the removal tool to send replacement products to some customers in the past.

2. We have checked and learned the policy information provided in the seller's performance notification and we learned Inventory cannot be used to send customer orders, gifts, promotional items, or replacement.
(https://sellercentral.amazon.c ... 280650)

3. We ask the supervisor of the Amazon Sales Operations Department to create a PPT guide for situation listed in the above question, combined with his Amazon's experience. After that, he communicated and trained every member of the department.

4. We upgraded the original Sales Operations Department SOP, emphasized the rules of such violations, and listed the details and punitive measures.

5.We also held a meeting of all employees, reiterated the seriousness of such problems and conducted training.

6. We will supervise our management team to provide weekly Amazon related work logs, and strict requirements to avoid similar errors.

7.We also ask the financial system to set up a strict review and approval process for any sales operations expenses of members, and provide detailed reasons and explanatory documents.

Sincerely apologize for the mistakes we made in the past, we will try our best to sell in a more reasonable and compliant manner, and guarantee that such violations will not occur again.

Thanks to Amazon team for their continuous support, please kindly help me restore the right to use the removal tool, thank you very much.

我们都知道移除订单比多渠道配送收费要少，经常移除订单配送到指定的地址，等于说利用亚马逊的物流帮你配送东西。他就是因为你移除订单经常配送到不同的地址，所以查得到。比如配送给买家，配送给其他销售渠道，后台相关政策里都有写，跟着他政策列出的结合实际情况认错……。当然，也不要把自己的错误写得太严重。
申诉讲清楚之前的订单为什么这么做，然后一定得认错，为了避免以后出现这种情况采取了哪些措施。

我这边之前遇到过，亚马逊给到警告的内容：
I understand your concern regarding the removal restriction on your account.
I have received an update from our internal team to let you know that there are multiple instances of policy violations in your removal orders: 这里列了我的违规移除订单ID
Please also know that this investigation is not limited to the last 30 days, but an overview of your entire removals.
With this, I advise you to provide a new POA according to the statements above.
Once we receive the new POA, we will be able to continue with the review process.

提交过的申诉信：按照他要求的分开要点，POA我写了很多点，差不多的意思可以稍微删改或者换种说法表达

Hello, thanks for your letter and notice.
【Step 1:】
We checked the orders that you listed for possible violations and provided a table detailing the reason for the removal of each order.
Please check the attachment: Problem order.xlsx 这里我弄了个表格，列出case里他们给到你的移除订单号，并且列出每个移除订单的对应原因，内容也是都要英文。

【Step 2:】
Our company recruited some new employees and arranged them to departments in different amazon site, and completed the operation of Amazon under the leadership and supervision of the supervisor. But obviously, we have some situation in the requirements and management of new employees, resulting in such serious errors.

Reasons for we create items that remove orders:
1) Send inventory as customer replacement units.
对应的移除订单ID

2) Return unsaleable items to the supplier's US after-sales point and return to the factory for repair. Just 2 suppliers: 经常移到同一个地址的，供应商名字（或收件人）
对应的移除订单ID

【Step 3:】
1. Take inventory of the removal order details and list the reasons for the removal at the time. We have determined that we have used the removal tool to send replacement products to some customers in the past.

2. We have checked and learned the policy information provided in the seller's performance notification and we learned Inventory cannot be used to send customer orders, gifts, promotional items, or replacement.
(https://sellercentral.amazon.c ... 280650)

3. We ask the supervisor of the Amazon Sales Operations Department to create a PPT guide for situation listed in the above question, combined with his Amazon's experience. After that, he communicated and trained every member of the department.

4. We upgraded the original Sales Operations Department SOP, emphasized the rules of such violations, and listed the details and punitive measures.

5.We also held a meeting of all employees, reiterated the seriousness of such problems and conducted training.

6. We will supervise our management team to provide weekly Amazon related work logs, and strict requirements to avoid similar errors.

7.We also ask the financial system to set up a strict review and approval process for any sales operations expenses of members, and provide detailed reasons and explanatory documents.

Sincerely apologize for the mistakes we made in the past, we will try our best to sell in a more reasonable and compliant manner, and guarantee that such violations will not occur again.

Thanks to Amazon team for their continuous support, please kindly help me restore the right to use the removal tool, thank you very much.