Amazon Compliance 审核延迟或系统 Bug，亚马逊近期针对健康与医疗相关类目加强审核，导致人工审核周期延长；后台信息或属性填写不当，触发审核延迟；产品属性填写不完整或选择错误，导致系统无法自动匹配正确的类目和审核流程；分类错误（选择错误的二级或三级类目）“Intended Use”（使用用途）属性填写为“治疗（Treatment）”或“医疗相关（Medical Purpose）”，导致触发人工审核；“Certification” 或 “Compliance” 字段有不当填写；
建议
1、检查后台 Listing 属性填写情况，进入【管理库存】->【编辑 Listing】->【商品信息】
检查以下字段填写是否正确：
Item Type Keyword（商品类型）：确保选择的是“Light Therapy”，避免误选“Medical Device”
Intended Use（用途）：建议填写“General Wellness（一般健康用途）”或“Beauty and Skincare（美容护肤用途）”
Certification Required（认证要求）：如果有选项，选择“不需要 FDA 认证（No FDA Required）”或类似选项，确保【合规性（Compliance）】模块中的信息没有敏感词或错误
2、排查文案和图片中的敏感信息
Title / Bullet Points / Description / A+ 页面，去除可能引起审核延迟的敏感词，例如：Treatment, Cure, Heal, Relieve, Pain Relief, Therapy, Clinical, Doctor Recommended, FDA Certified，替换为更安全的词汇，如：“Helps improve skin appearance” → “Enhances skin tone”“Pain relief device” → “Comfort enhancement device”
3、图片内容检查，图片中避免包含任何医学器械或治疗效果的标识，如“红光治疗”、“皮肤病治疗”等，
4、重新提交合规文件或补充材料提供 “Non-Medical Certification Statement”（非医疗声明）说明该产品属于一般美容健康类用品，不用于医疗用途，上传符合CE、RoHS、FCC 认证的安全报告或产品测试报告，以支持产品符合合规要求，
5、联系 Amazon Seller Support 提交“Case Escalation”
模板：
Subject: Urgent Request to Expedite Product Compliance Review – ASIN: [ASIN]
Dear Amazon Compliance Team,
We are writing to request an expedited review of our product [ASIN], which is currently under compliance review for more than [X] days.

Our product belongs to the category: Health & Household > Health Care > Alternative Medicine > Light Therapy, which is not classified as a restricted product or FDA-regulated medical device.
We have carefully reviewed and updated our listing information to ensure compliance with Amazon’s policies.
The product has been successfully reviewed and approved under similar ASINs in the past, and we believe that this delay may be due to a system error or backlog.
We kindly request that you escalate this case to the appropriate Compliance Team for a prompt resolution.

Thank you for your assistance.
Best regards,