所在分类:  Amazon 所属圈子: Amazon账号审核 Amazon

亚马逊虚拟视频验证求指教:为什么会触发这个验证,是因为账户闲置不怎么出单然后也不常登陆吗?还是说其它原因?想搞清楚原因,之后尽量规避……

发帖1次 被置顶1次 被推荐0次 质量分0星 回帖互动2次 历史交流热度0% 历史交流深度0%
本人多店铺运营,一套资料对应一个独立电脑和宽带。最近有一套资料用不同邮箱分别注册了北美和欧洲,不怎么管,品牌未注册,一只佛系出自发货,也没违规,就是最近同个品牌做了下合并变体。另外账号在7月份收到第三方persona视频验证,欧洲做了,以为美国不用,被封了几天,然后补做了一下又通过了,以为没事了结果16日收到虚拟视频验证的绩效通知,有点不懂,有没有大佬来解惑下:

1.为什么会触发这个验证,是因为账户闲置不怎么出单然后也不常登陆吗?还是说其它原因?想搞清楚原因,之后尽量规避

2.资料需要准备身份证+营业执照+收款证明+信用卡账单,前面三个好开具,信用卡账单因为我其它账号也用得自己名字的卡,这样去开具的话会不会连累其它账号?

3.之前其它账号有过增强型视频验证,法人年纪不大,背一背题库也都过了,但是这个账号法人年纪快60了,不知道虚拟视频的题目主要是什么?会不会难,好不好过呢?

4.法人在异地,如果异地参加视频会不会有影响?
亚马逊经营不易,有经验的大佬帮忙看看解答下,感激不尽!
以下是邮件:
Hello,

Your Amazon selling account will be deactivated on November 30, 2024 in accordance with Section 3 of the "Amazon Business Solutions Agreement". Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Continue to ship any open orders to avoid further impact to your account.

Why is this happening?
We believe or our controls identify that your account has been used for deceptive, fraudulent, or illegal activity in accordance with Section 3 of the "Amazon Services Business Solutions Agreement". In order to protect our customers, we verify the identity of our sellers through a virtual identity verification process on a video interview.

How do I register for virtual identity verification?
1. Access the following link:
https://sellercentral.amazon.com/ 
 2. Follow the on-screen instructions to upload the required documents and connect with an associate.

Important Considerations
-- During the virtual identity verification registration, choose the language that matches your native language from the dropdown list. If unavailable, an English interpreter can be used. However, if your native language is on the dropdown list, but you decide to use an interpreter, we won't be able to proceed with the verification.
-- Carefully review the list of required documents for the interview and have them prepared and on-hand.
-- Ensure you have a stable and reliable internet connection for the verification process.
Note: Failure to comply with these requirements may lead to the cancellation of your appointment.
 
Who should attend the video interview?
The owner and operator of this account should attend this verification interview. Depending on your business model, we understand there may be additional business partners who are integral to your business operations. These additional parties may also attend the verification interview as long as they have substantiating documentation showing their relationship to the business. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days.

What documents are required? 
Make sure to have with you the original physical and digital copies of the following documents:
-- A valid government-issued photo identity document is required for all participants. The document must include the full name, date of birth, ID number, expiry date, signature of the bearer (if applicable) and country of issuance or country of citizenship. 
-- A bank statement of the account registered with your Amazon selling account as your deposit method. The bank statement must have been issued within the last 180 days and must include the individual or business' full name, business operating or residential address and the bank's information.
-- A credit card statement of the account registered with your Amazon selling account as your active charging method. The credit card statement must have been issued within the last 180 days and must include the individual or business' full name, business operating or residential address and the bank's information.
-- Your business registration document, if you have a registered business. The document must contain name of the business owner or legal representative, business-operating name, business license number or registration number, official seal or stamp of the issuing authority, business address, date of incorporation, status of the business and signature of the legal representative (electronic signature is acceptable).
已邀请:
匿名用户

匿名用户

赞同来自:

这个我们今年被扫5个了,我自己总结了这些原因会触发这个审核
https://assert.wearesellers.com/answer/20241119/db57907c261968b212fa7a88b2fa31c0.jpg
2、不会关联,信用卡名字重叠的很多,只要卡号不一样就没事
 
3、现在视频没最开始那么变态了,问题会减少蛮多的,我们当时是问了这些,这个是身份验证的视频类型,今年8月份遇到的,准备这些资料,多准备防止专员要
1.收款账号对账单
2.信用卡对账单(地址,持卡人,卡号和后台信用卡那块填写的一致,如果不一致的,可以去银行改成和后台一致)
3.发票,采购合同
4.品牌证书、授权书
5.信用卡
6.收款流水,信用卡流水
 
我们当时是这些
1. 注册邮箱是多少?谁注册的?
2. 账号注册时间,激活时间是什么时候,哪些站点已经注册成功?简单说一下注册的步骤
3. 谁负责运营这个账号?名字是什么?
4、法人名字、身份证号、出生年月,展示法人身份证正反面,账号提交的身份证证件与现有证件是否相符?
5. 后台绑定的信用卡是谁的、信用卡的后四位、有效期、所属银行、什么时候绑定的这个信用卡到账单后台?
6. 公司有多少员工?
7.供货商叫什么? 是怎么找到这个供应商的?供应商有发票吗?
 
我们是员工和法人一起出镜了,要求出示运营身份证和雇佣合同,没要员工在公司的公积金证明
 
提前培训,专员会问运营方面的,还有供应链,还有其余开放式的问题,用来判断法人对亚马逊的了解,问了你卖什么产品,做这个产品的初衷,品牌的信息,供应商的信息,你的预估月销售是多少,很多问题是灵活的,专员依据我们的回答再具体延生展开
 
所以你注意,一定要专员问有没有人协助你运营亚马逊,法人回答说有家人或者员工(具体关系说出来)协助,法人自己要有参与,至少是主要负责仓库打包,装箱等等,这时候就很自然,不要听别人说的不能有别人出镜,你解释合理自然,能证明关系的,会回答流程,完全能过
 
如果一次视频认证不通过,发邮件给Seller-identityverification-cn@amazon.comseller-reactivation@amazon.com,这是中文视频验证团队的邮箱,你解释下上次视频效果不佳的原因,目前法人已经准备好,账号的重要性等,请求第二次机会

 
4、异地视频没事,直接解释法人在出差,这个不影响通过率
匿名用户

匿名用户

赞同来自:

这个我们今年被扫5个了,我自己总结了这些原因会触发这个审核
https://assert.wearesellers.com/answer/20241119/db57907c261968b212fa7a88b2fa31c0.jpg
2、不会关联,信用卡名字重叠的很多,只要卡号不一样就没事
 
3、现在视频没最开始那么变态了,问题会减少蛮多的,我们当时是问了这些,这个是身份验证的视频类型,今年8月份遇到的,准备这些资料,多准备防止专员要
1.收款账号对账单
2.信用卡对账单(地址,持卡人,卡号和后台信用卡那块填写的一致,如果不一致的,可以去银行改成和后台一致)
3.发票,采购合同
4.品牌证书、授权书
5.信用卡
6.收款流水,信用卡流水
 
我们当时是这些
1. 注册邮箱是多少?谁注册的?
2. 账号注册时间,激活时间是什么时候,哪些站点已经注册成功?简单说一下注册的步骤
3. 谁负责运营这个账号?名字是什么?
4、法人名字、身份证号、出生年月,展示法人身份证正反面,账号提交的身份证证件与现有证件是否相符?
5. 后台绑定的信用卡是谁的、信用卡的后四位、有效期、所属银行、什么时候绑定的这个信用卡到账单后台?
6. 公司有多少员工?
7.供货商叫什么? 是怎么找到这个供应商的?供应商有发票吗?
 
我们是员工和法人一起出镜了,要求出示运营身份证和雇佣合同,没要员工在公司的公积金证明
 
提前培训,专员会问运营方面的,还有供应链,还有其余开放式的问题,用来判断法人对亚马逊的了解,问了你卖什么产品,做这个产品的初衷,品牌的信息,供应商的信息,你的预估月销售是多少,很多问题是灵活的,专员依据我们的回答再具体延生展开
 
所以你注意,一定要专员问有没有人协助你运营亚马逊,法人回答说有家人或者员工(具体关系说出来)协助,法人自己要有参与,至少是主要负责仓库打包,装箱等等,这时候就很自然,不要听别人说的不能有别人出镜,你解释合理自然,能证明关系的,会回答流程,完全能过
 
如果一次视频认证不通过,发邮件给Seller-identityverification-cn@amazon.comseller-reactivation@amazon.com,这是中文视频验证团队的邮箱,你解释下上次视频效果不佳的原因,目前法人已经准备好,账号的重要性等,请求第二次机会

 
4、异地视频没事,直接解释法人在出差,这个不影响通过率
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