社区 发现 Amazon 亚马逊虚拟视频验证求指教：为什么会触发这...
亚马逊虚拟视频验证求指教：为什么会触发这个验证，是因为账户闲置不怎么出单然后也不常登陆吗？还是说其它原因？想搞清楚原因，之后尽量规避……
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AI 摘要
本内容适合有多账户经营、需进行虚拟身份验证的卖家查阅。
本文聚焦亚马逊虚拟身份验证的触发原因、材料准备与合规要点，帮助多账户卖家理解流程与规避风险。
1.
触发原因与风控要点：
账号被怀疑存在欺诈、非法活动，亚马逊通过虚拟身份验证来核实身份。多账户、不同邮箱注册、未注册品牌等行为易触发风控。2.
材料与信息一致性要求：
需要身份证、营业执照、收款证明、信用卡账单等，且银行对账单和信用卡账单需在近180天内，信息需与账户主体一致，避免影响其他账号。3.
语言与技术环境要求：
在注册时选择与母语相符的语言；如不可用可使用英语口译，且确保稳定网络与准备好原件和电子版材料。4.
参与人员及关系证明：
账号的所有者/经营者应参加，必要时允许其他业务伙伴参与，但需提供与业务关系的证明材料。5.
异地参加的影响与注意：
法人若在异地参加需确保个人信息与账户信息一致，避免地域差异带来的核验问题。6.
合规建议与流程结果：
为降低风险，建议统一账户信息、尽快完成品牌注册、避免跨区域混用；验证通常在面试后5个工作日内给出结果。
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AI 摘要
本人多店铺运营，一套资料对应一个独立电脑和宽带。最近有一套资料用不同邮箱分别注册了北美和欧洲，不怎么管，品牌未注册，一只佛系出自发货，也没违规，就是最近同个品牌做了下合并变体。另外账号在7月份收到第三方persona视频验证，欧洲做了，以为美国不用，被封了几天，然后补做了一下又通过了，以为没事了结果16日收到虚拟视频验证的绩效通知，有点不懂，有没有大佬来解惑下：
1.为什么会触发这个验证，是因为账户闲置不怎么出单然后也不常登陆吗？还是说其它原因？想搞清楚原因，之后尽量规避
2.资料需要准备身份证+营业执照+收款证明+信用卡账单，前面三个好开具，信用卡账单因为我其它账号也用得自己名字的卡，这样去开具的话会不会连累其它账号？
3.之前其它账号有过增强型视频验证，法人年纪不大，背一背题库也都过了，但是这个账号法人年纪快60了，不知道虚拟视频的题目主要是什么？会不会难，好不好过呢？
4.法人在异地，如果异地参加视频会不会有影响？
亚马逊经营不易，有经验的大佬帮忙看看解答下，感激不尽！
以下是邮件：
Hello,
Your Amazon selling account will be deactivated on November 30, 2024 in accordance with Section 3 of the "Amazon Business Solutions Agreement". Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Continue to ship any open orders to avoid further impact to your account.
Why is this happening?
We believe or our controls identify that your account has been used for deceptive, fraudulent, or illegal activity in accordance with Section 3 of the "Amazon Services Business Solutions Agreement". In order to protect our customers, we verify the identity of our sellers through a virtual identity verification process on a video interview.
How do I register for virtual identity verification?
1. Access the following link:
https://sellercentral.amazon.com/
2. Follow the on-screen instructions to upload the required documents and connect with an associate.
Important Considerations
-- During the virtual identity verification registration, choose the language that matches your native language from the dropdown list. If unavailable, an English interpreter can be used. However, if your native language is on the dropdown list, but you decide to use an interpreter, we won't be able to proceed with the verification.
-- Carefully review the list of required documents for the interview and have them prepared and on-hand.
-- Ensure you have a stable and reliable internet connection for the verification process.
Note: Failure to comply with these requirements may lead to the cancellation of your appointment.
Who should attend the video interview?
The owner and operator of this account should attend this verification interview. Depending on your business model, we understand there may be additional business partners who are integral to your business operations. These additional parties may also attend the verification interview as long as they have substantiating documentation showing their relationship to the business. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days.
What documents are required?
Make sure to have with you the original physical and digital copies of the following documents:
-- A valid government-issued photo identity document is required for all participants. The document must include the full name, date of birth, ID number, expiry date, signature of the bearer (if applicable) and country of issuance or country of citizenship.
-- A bank statement of the account registered with your Amazon selling account as your deposit method. The bank statement must have been issued within the last 180 days and must include the individual or business' full name, business operating or residential address and the bank's information.
-- A credit card statement of the account registered with your Amazon selling account as your active charging method. The credit card statement must have been issued within the last 180 days and must include the individual or business' full name, business operating or residential address and the bank's information.
-- Your business registration document, if you have a registered business. The document must contain name of the business owner or legal representative, business-operating name, business license number or registration number, official seal or stamp of the issuing authority, business address, date of incorporation, status of the business and signature of the legal representative (electronic signature is acceptable).
1.为什么会触发这个验证，是因为账户闲置不怎么出单然后也不常登陆吗？还是说其它原因？想搞清楚原因，之后尽量规避
2.资料需要准备身份证+营业执照+收款证明+信用卡账单，前面三个好开具，信用卡账单因为我其它账号也用得自己名字的卡，这样去开具的话会不会连累其它账号？
3.之前其它账号有过增强型视频验证，法人年纪不大，背一背题库也都过了，但是这个账号法人年纪快60了，不知道虚拟视频的题目主要是什么？会不会难，好不好过呢？
4.法人在异地，如果异地参加视频会不会有影响？
亚马逊经营不易，有经验的大佬帮忙看看解答下，感激不尽！
以下是邮件：
Hello,
Your Amazon selling account will be deactivated on November 30, 2024 in accordance with Section 3 of the "Amazon Business Solutions Agreement". Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Continue to ship any open orders to avoid further impact to your account.
Why is this happening?
We believe or our controls identify that your account has been used for deceptive, fraudulent, or illegal activity in accordance with Section 3 of the "Amazon Services Business Solutions Agreement". In order to protect our customers, we verify the identity of our sellers through a virtual identity verification process on a video interview.
How do I register for virtual identity verification?
1. Access the following link:
https://sellercentral.amazon.com/
2. Follow the on-screen instructions to upload the required documents and connect with an associate.
Important Considerations
-- During the virtual identity verification registration, choose the language that matches your native language from the dropdown list. If unavailable, an English interpreter can be used. However, if your native language is on the dropdown list, but you decide to use an interpreter, we won't be able to proceed with the verification.
-- Carefully review the list of required documents for the interview and have them prepared and on-hand.
-- Ensure you have a stable and reliable internet connection for the verification process.
Note: Failure to comply with these requirements may lead to the cancellation of your appointment.
Who should attend the video interview?
The owner and operator of this account should attend this verification interview. Depending on your business model, we understand there may be additional business partners who are integral to your business operations. These additional parties may also attend the verification interview as long as they have substantiating documentation showing their relationship to the business. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days.
What documents are required?
Make sure to have with you the original physical and digital copies of the following documents:
-- A valid government-issued photo identity document is required for all participants. The document must include the full name, date of birth, ID number, expiry date, signature of the bearer (if applicable) and country of issuance or country of citizenship.
-- A bank statement of the account registered with your Amazon selling account as your deposit method. The bank statement must have been issued within the last 180 days and must include the individual or business' full name, business operating or residential address and the bank's information.
-- A credit card statement of the account registered with your Amazon selling account as your active charging method. The credit card statement must have been issued within the last 180 days and must include the individual or business' full name, business operating or residential address and the bank's information.
-- Your business registration document, if you have a registered business. The document must contain name of the business owner or legal representative, business-operating name, business license number or registration number, official seal or stamp of the issuing authority, business address, date of incorporation, status of the business and signature of the legal representative (electronic signature is acceptable).
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