社区 发现 Amazon 新产品才上架一个多月，被竞争对手上了一星...
新产品才上架一个多月，被竞争对手上了一星差评怎么办？有办法可以删除吗？
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产品刚有点起色，就被对手上了一个1星恶意差评，（评论中文大意如下图），请问有没有办法申请删除？
3月10左右，该产品留下了5星评论，但评论内容非常怪异，当时也怀疑可能是竞争对手恶搞。4月4日该评论就改成了1星，因为是新产品才上架一个多月。
请问这种情况有什么办法申请删除？
补充一下：
1. 该review的页面全是专业的好评，唯独我这一个1星差评，很像专业刷好评的账户；
2. 该买家的操作流程是 购买 - 留5星VP - 退款 - 改1星VP，很难不是恶搞。
谢谢！
3月10左右，该产品留下了5星评论，但评论内容非常怪异，当时也怀疑可能是竞争对手恶搞。4月4日该评论就改成了1星，因为是新产品才上架一个多月。
请问这种情况有什么办法申请删除？
补充一下：
1. 该review的页面全是专业的好评，唯独我这一个1星差评，很像专业刷好评的账户；
2. 该买家的操作流程是 购买 - 留5星VP - 退款 - 改1星VP，很难不是恶搞。
谢谢！
倒计时：
11 个回复
匿名用户
赞同来自: happyness998 、 我的快乐你想象不到
Dear review-appeals group,
This is my shop:
This is my brand:
This is my seller email :
The reason why I am writing this letter is that I have recently received a lot of malicious reviews and I hope review-appeals groups can help me investigate and delete these false reviews due to unfair business competition,thank you so much! The following are the evidence and screenshots I provided.
ASIN or ISBN of the product:
Title of the review: I really regret buying this product.
Name of the reviewer: LilibetBruniniqE
Date of the review as it appears on our website: August 31, 2022
Direct link to the review or post (click the 'Comments' link after the review, and copy or paste the URL that displays in your web browser):
https://www.amazon.com/gp/cust ... EWNZ/
ASIN or ISBN of the product:
Title of the review: poor
Name of the reviewer: AbbigayleOvetaeU
Date of the review as it appears on our website:August 31, 2022
Direct link to the review or post (click the 'Comments' link after the review, and copy or paste the URL that displays in your web browser):
https://www.amazon.com/gp/cust ... RUE7/
ASIN or ISBN of the product:
Title of the review:The paper is very thin
Name of the reviewer:TeshawnaMckinseywT
Date of the review as it appears on our website:August 31, 2022
Direct link to the review or post (click the 'Comments' link after the review, and copy or paste the URL that displays in your web browser):
https://www.amazon.com/gp/cust ... FLGGR
ASIN or ISBN of the product:
Title of the review:False advertising, everyone beware.
Name of the reviewer:Bergen
Date of the review as it appears on our website:September 1, 2022
Direct link to the review or post (click the 'Comments' link after the review, and copy or paste the URL that displays in your web browser):
https://www.amazon.com/gp/cust ... 9YFA/
ASIN or ISBN of the product:
Title of the review: The object received does not match the interface picture
Name of the reviewer: BompassKesterfM
Date of the review as it appears on our website: September 7, 2022
Direct link to the review or post (click the 'Comments' link after the review, and copy or paste the URL that displays in your web browser):
https://www.amazon.com/gp/cust ... RSOL/
ASIN or ISBN of the product:
Title of the review: The quality is not good
Name of the reviewer: SayAdamskyrA
Date of the review as it appears on our website: September 7, 2022
Direct link to the review or post (click the 'Comments' link after the review, and copy or paste the URL that displays in your web browser):
https://www.amazon.com/gp/cust ... CP7R/
Reason:
1. These buyer names are automatically machine generated strings of garbled codes or serial numbers, unlike normal buyer names.
2. All of these buyer accounts have only 2 review, and all of them are negative and are for the same product, which is not in line with normal reviews.
3. Those reviews were post on August 31st, It's a very concentrated period of time, it's not consistent with the normal review display time, which shows that it was post on the same day, or over a period of time.
4. The number of bad reviews for this product increased by 6 in a week (Three of these bad reviews were added on the same day) and the number of malicious reviews for my product without going through with the purchase is 2. According to the previous record of bad reviews for this product, there is a maximum of 1 bad review a month.
As you can see, I am a legitimately run seller. As a regular seller, I have always followed Amazon's rules and no irregularities.
This behavior violates the regulation of Amazon's manipulation of reviews, they damage the ratings of other sellers, their products, by giving malicious reviews to other sellers. Please investigate those account and help me delete these six of reviews to create a fair seller environment, And please ban these fake buyer accounts also,I’d be grateful if you could help me.
Waiting for your reply.
Best wishes