社区 发现 Amazon 美国站信用卡无效该如何解决？次user的...
美国站信用卡无效该如何解决？次user的各个模块都能正常使用，主user的应该也是，至少浏览各个模块都正常。今天按照以上邮件提示操作，Replace charge method，选择之前的信用卡，马上就提示信用卡失效了
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我公司的亚马逊有2个user，主user是注册亚马逊，现在就是老板偶尔看一看，基本没有多少操作，次user就是给运营日常再用。周六有收到亚马逊的邮件，标题是Account set to inactive due to dormancy，以下是正文：
Hello,
We have temporarily given your selling account inactive status. While inactive, your listings will remain active and your disbursements will continue as scheduled. However, you will be temporarily unable to make updates to your listings or account settings. This action does not impact your account health.
Why did this happen?
We have taken this action due to an extended period of inactivity on your account. To protect your business, we have restricted changes to your account until we can verify your identity.
How do I verify my identity and reactivate my account?
To verify your identity and reactivate your selling account, please complete the credit card verification process. To complete the verification process:
1. In Seller Central, go to “Settings” and click “Account info”.
2. Under “Payment information”, select “Charge method”.
3. Click “Replace charge method” and add your credit card details.
It may take up to 48 hours for updates to your credit card information to show on your seller account. Once the information has been updated, your account will be reactivated and any restrictions will be removed.
其实次user的各个模块都能正常使用，主user的应该也是，至少浏览各个模块都正常。今天按照以上邮件提示操作，Replace charge method，还是选择之前的信用卡，马上就提示信用卡失效了。
据说是亚马逊bug，等亚马逊debug，不知道啥时候能恢复，想尝试重新输入信用卡，又担心多次失效导致更大的问题，这种情况各位前辈都是如何解决的？非常感谢。
Hello,
We have temporarily given your selling account inactive status. While inactive, your listings will remain active and your disbursements will continue as scheduled. However, you will be temporarily unable to make updates to your listings or account settings. This action does not impact your account health.
Why did this happen?
We have taken this action due to an extended period of inactivity on your account. To protect your business, we have restricted changes to your account until we can verify your identity.
How do I verify my identity and reactivate my account?
To verify your identity and reactivate your selling account, please complete the credit card verification process. To complete the verification process:
1. In Seller Central, go to “Settings” and click “Account info”.
2. Under “Payment information”, select “Charge method”.
3. Click “Replace charge method” and add your credit card details.
It may take up to 48 hours for updates to your credit card information to show on your seller account. Once the information has been updated, your account will be reactivated and any restrictions will be removed.
其实次user的各个模块都能正常使用，主user的应该也是，至少浏览各个模块都正常。今天按照以上邮件提示操作，Replace charge method，还是选择之前的信用卡，马上就提示信用卡失效了。
据说是亚马逊bug，等亚马逊debug，不知道啥时候能恢复，想尝试重新输入信用卡，又担心多次失效导致更大的问题，这种情况各位前辈都是如何解决的？非常感谢。
倒计时：
9 个回复
匿名用户
赞同来自:
尝试下重新添加下原来的信用卡，地址选择和店铺后台公司地址一致，刚开始还是会提示无效，但是过一会就会验证成功，可以进入后台。（经过几个店铺测试验证，实体卡和虚拟信用卡都是可以的）
方法2：
1、点击信用卡界面(看清楚现在的账单地址)-管理付款方式-编辑信用卡信息，添加新地址，选择美国地址
2、失效商城全部替换一下。
3、有效后，再编辑信用卡，换回原来地址就行
图片操作流程上周有成功的恢复的：
匿名用户
赞同来自:
尝试下重新添加下原来的信用卡，地址选择和店铺后台公司地址一致，刚开始还是会提示无效，但是过一会就会验证成功，可以进入后台。（经过几个店铺测试验证，实体卡和虚拟信用卡都是可以的）
方法2：
1、点击信用卡界面(看清楚现在的账单地址)-管理付款方式-编辑信用卡信息，添加新地址，选择美国地址
2、失效商城全部替换一下。
3、有效后，再编辑信用卡，换回原来地址就行
图片操作流程上周有成功的恢复的：