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美国站儿童运动产品被下架,后台标记为food and product safety issues,提交了cpcs 和cpc申诉。亚马逊让我们提交一个note from Regulatory Agent , 这个请问是什么?怎么获取?其他卖家链接基本都已经恢复在售了

发帖8次 被置顶2次 被推荐0次 质量分1星 回帖互动171次 历史交流热度7.94% 历史交流深度0%
1.美国站儿童运动产品在2个月前下架了,被标记成 Food and product safety issues.  我们找有资质的实验室做了CPCS 和CPC,提交了申诉,其中一个asin:亚马逊回复我们要提交一个这个:“ a note from the Regulatory Agency showing that the product is compliant and can be reinstated.  ” 

a. 请问这个 “note”怎么获取?有做过这个note的同行能发一份给我们看看么? 

b 其他的asin: 每周收到机械性的答复,就是让我们等待,我看其他的卖家链接基本都已经恢复在售了
请问有什么办法么?(是不是不要去催促亚马逊审核证书会更好)


c.另外想请问一下 SGS的检测报告和CPC是不是更有可信度一些,我们需要找SGS重新做一份么?

以下是亚马逊回复的原文:

“I understand your concern is regarding ASIN: ***.

I would like to inform you that for appeals sellers must provide a note from the Regulatory Agency showing that the product is compliant and can be reinstated. Additionally, sellers must provide relevant product safety testing documentation and certification from an accredited independent testing laboratory. Electronic products require the appropriate UL standard from an ISO/ILAC 17025 certified lab. Children's products require an up-to-date (within the last year) CPSIA Compliance testing documentation from a CPSC approved laboratory, in addition to safety standard ASTM F963 if the product is a toy. For all other products, please submit all testing the seller has on hand from an ISO 17025 certified laboratory. ”


https://assert.wearesellers.com/questions/20220615/eb750f6b65d412a011a034127a1524aa.png
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赞同来自:

1.被标记成 Food and product safety issues : 要不停的开case,让客服把这个标记去掉2.合规性审查:note不是单独的文件。有资质的实验室是亚马逊后台符合要求的实验室吗?
亚马逊认可的实验:https://www.cpsc.gov/cgi-bin/labsearch/
3.一般是需要CPC,CPSIA,ASTM三个的文件的,其中的CPC包含CPSIA和ASTM的条款,
 
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