今天突然就登陆不了账号，提示：

Account locked

Your account has been locked for misuse of Amazon’s services. We have sent you an email with additional information.

但我邮箱没有收到任何关于账户有问题的邮件，账户绩效一直很正常，没有违规行为。
求教遇到这个问题的大佬 该怎么办？

 
 
 
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2022.2.13更新：
1，在https://sellercentral.amazon.com/cu/help/contact-us  开case，得到回复是买家账户问题：

Hello from Amazon Selling Partner Support,

We understand your concern regarding your selling account status. After careful review, we have determined the issue preventing you from logging into your Seller Central account resides with your Amazon consumer account.

Please contact Customer Service to resolve the issue and regain access to your Seller Central account.

You can contact Amazon Customer Service by phone, chat or e-mail through the Contact Us link found on any Amazon Help page.

You can give Customer Service a call at our toll free number: 1-866-216-1072. Customers outside the United States can call 1-206-266-2992. Customer Service is available 24 hours a day, 7 days a week.
 
2，凌晨打1-866-216-1072电话好多次，才碰到一个好点的客户发了一封邮件：
Hello,
We believe that an unauthorized party may have re-accessed your account. To protect your information, we have:
-- Disabled the password to your account. You can no longer use the same password for your account.
-- Reversed any modifications made by this party.
-- Canceled any pending orders.
-- Restored any gift card balance that may have been used. It may take 2 to 3 days for the gift card balance to be restored.
-- Disabled the Two Step Verification in your account. Please reactivate if appropriate.
Please allow 2 hours for these actions to take effect. After 2 hours, contact Customer Service to regain access to your account.
Customers in the United States: 1-800-388-5512 Customers in Canada: 1-877-345-3364 
International customers: 1-206-577-1205 
Please ask to be transferred to the Account Change department for help.
In the meantime, we recommend that you do not use the same password that you use on other sites, including your email provider. Actively monitor all your accounts, including your email, and any unauthorized change to auto forwarding/deletion rules of your email setting. We also recommend that you review all recent activity in your payment methods, and report any unauthorized charges to your financial institution.
Once you regain access to your account, you may need to:
-- Re-enter your complete payment method information the next time that you place an order.
-- Re-enter any addresses that you recently added to your account.
-- Check your subscriptions, if you have any. You may need to update them.
To ensure the safety of your account, please enable Two Step Verification on your account by going to Your Account > Login & Security > 2SV Settings.
To learn more about Two Step Verification and what you can do to secure your account, please visit our Security & Privacy page:
https://www.amazon.com/gp/help ... 51434 

Sincerely,
Account Specialist
Amazon.com 
https://www.amazon.com 
 
3，过了2小时我再次登录账户，提示报错变更为：
Help us protect your account

We have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance.

 
我打1-800-388-5512电话转Account Change 部门处理，他们无法帮忙解封，说要上报账户专家，要我等24-48小时邮件回复。 心凉凉，好艰难
 
4，我没有设置子账号，买家账户用这个邮箱登录也是同样的报错无法登录，晚上打电话是美国本地客服接，白天打电话是印度客服接，感觉印度客服权限差些，接下来打算晚上接着打电话
 
有遇到这个问题的大佬们，请提供些能快速解决这个问题的思路和话术，感激不尽！

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2022.2.15更新：

今天登陆成功了！ 答友说是亚马逊的bug导致163邮箱不能注册，也影响了163邮箱的登陆，现在bug修复了，可以正常登陆了。
害我担心好几天都没睡好T_T