今天收到一个邮件说账号被关闭，内容如下：

Your Amazon.com seller listings have been removed

Hello, Your account has been closed due to violations of our Seller Policies and Seller Code of Conduct. I have provided our Seller Code of Conduct below for reference: Seller code of conduct Amazon enables you to reach hundreds of millions of customers. We strive to ensure a fair and trustworthy buyer and seller experience. At Amazon, we expect you to adhere to the code of conduct principles outlined below. Violation of the code of conduct principles may result in the loss of your selling privileges and removal from Amazon Marketplace. Seller Code of Conduct Principles: • Adhere to all applicable laws and abide by all Amazon policies. • Maintain current account information. • Never misrepresent yourself. • Always act in a manner that ensures a trustworthy experience for Amazon customers. • Never list products that may cause harm to Amazon customers. • Never engage in any misleading, inappropriate or offensive behavior. This applies to all your activities, including but not limited to: • Information provided on your account • Information provided in listings, content or images • Communication between you and Amazon or you and our customers • Act fairly at all times. Unfair behavior includes but is not limited to the following: • Behavior that could be deemed as manipulation or "gaming" of any part of the buying or selling experience • Actions that could be perceived as manipulating customer reviews, including by directly or indirectly contributing false, misleading or inauthentic content • Activities that could be perceived as attempting to manipulate Amazon's search results or sales rankings • Actions that intentionally damage another seller, their listings or their ratings We will not be providing further information related to this decision. Sincerely,

店铺在9月中旬收到了5个listing版权侵权投诉？自己提交DMCA申述一直不过，找服务商提交DMCA后,最后前天恢复了4个listing，但还有1个listing没恢复，不知店铺被关是否和这1个没通过的listing有关？还是说亚马逊自己调查这些listing发现有问题就把账户关了？有的服务商要让我们查死因，但现在查死因的渠道好像暂停了。

目前账户可以登录，亚马逊也留了重新激活账户的通道，请问这样的邮件内容主要是什么问题？要怎样写这个POA行动计划书？麻烦大神提供下模板。