社区 发现 Amazon 收到一封侵权邮件,不知道是版权侵权还是其...
收到一封侵权邮件,不知道是版权侵权还是其他的原因侵权,有办法查出来具体的侵权原因吗?
发邮件给那封侵权邮件留的邮箱,问投诉人是哪方面侵权了,但是一直没收到回复。
目前我自己觉得有两种可能。
1、 产品侵权了,可能是我们自己查不出来哪里侵权。
2. 盗图或者抄袭描述侵权。因为产品是美国人做的,亚马逊自营的产品,亚马逊链接上只有一张图片。我在网上找了几张图片,可能是盗了独立站的图片和描述(盗的图片和描述是亚马逊上没有的),然后被投诉了。
所以想问下各位,有没有办法能知道是什么原因链接被封了呢?
一下是收到亚马逊的邮件内容:
Hello,
We removed some of your listings because we received a report from a rights owner that the products listed at the end of this email are unauthorized reproductions of copyrighted materials. The listings we removed are at the bottom of this message.
Why did this happen?
One or more of your listings is infringing the intellectual property rights of others. Amazon policy prohibits you from selling any products that are not legal for sale, such as products that have been illegally replicated, reproduced, or manufactured.
We’re here to help.
If you need help understanding why your listings may infringe the intellectual property rights of others, please search for “Intellectual Property Policy” in Seller Central Help (https://sellercentral.amazon.c ... 361070).
How do I reactivate my listing?
Please provide the following to reactivate your listings:
-- An invoice, letter of authorization, or a licensing agreement from the manufacturer or rights owner demonstrating that your products are lawful. External links are not accepted. For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff.
How do I submit this information?
Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (https://sellercentral.amazon.c ... hboard) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit information necessary to reactivate your listing.
Have your listings been removed in error?
If you have never sold or listed the product, please reach out to us and tell us.
If you think that the rights owner has made an error in sending the notice, please reach out to the rights owner and ask for a retraction of the notice. To retract the complaint, the rights owner must send the retraction to us at notice-retraction@amazon.com or use the retraction function in Brand Registry.
These are the rights owner’s contact details:
-- xxxxxxxxxxxx
We can only accept retractions if the rights owner clearly states that they made an error. For any other reason, please explain to us why you were warned in error so that we can investigate the case.
What happens if I do not provide the requested information?
Your listings will remain inactive. We reserve the right to destroy the inventory associated with this violation if proof of authenticity is not provided within 90 days. Violating this policy may also result in the deactivation of your seller account, or other legal consequences.
ASIN: xxxxxxxxxxxx
Infringement type: Copyright Piracy
Complaint ID: 7174932951
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