3月份收到封店邮件，目前已经申诉不下20次了 一直提示信息不足，发票是找服务商补开的，授权没有
有没有什么办法就回，8月份关联到欧洲站，美国可以不要，但是要救欧洲必须把北美就回来。（同一个公司信息 ，邮箱 电话 收款 不一样）。难道必须要授权和封店前的发票才可以就回吗？有没有大佬遇到过类似的问题 怎么解决？



北美售假封店邮件是这样的：Hello,

Your Amazon selling account has been deactivated. Your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. We are withholding any funds available in your account. If you have FBA inventory of the items causing "inauthentic" complaints, they are currently ineligible for removal. 

 
Why is this happening?
We have taken this measure because we have concerns about the authenticity of the items listed at the end of this email. In order to ensure that customers can shop with confidence on Amazon, we request additional information from sellers to confirm the authenticity of certain products. The sale of counterfeit products on Amazon is strictly prohibited. Amazon has several product detail and listing policies to ensure customers have a consistent buying experience and receive items in the condition they expect. Additional information regarding these policies can be found at the following Seller Central pages
-- "Amazon Anti-Counterfeiting Policy":
https://sellercentral.amazon.ca/gp/help/201165970
-- "Policies and Agreements":
https://sellercentral.amazon.ca/gp/help/521
-- "Amazon Services Business Solutions Agreement":
https://sellercentral.amazon.ca/gp/help/1791

How do I reactivate my account?
To reactivate your account, go to your "Account Health" and click on "Reactivate My Account" to submit necessary information.
https://sellercentral.amazon.c ... em_pq

What happens if I do not submit the required information?
If we do not receive the requested information your account will remain deactivated.
Any remaining FBA inventory of the items that caused "inauthentic" complaints will be destroyed at your expense, in accordance with the Business Solutions Agreement.

We're here to help
If you have questions about this policy or your account, contact us:
https://sellercentral.amazon.ca/cu/contact-us 

You can get help submitting your appeal in Seller Central Help:
 https://sellercentral.amazon.ca/gp/help/200370560