社区 发现 Amazon 亚马逊已半年没有付款，账号产品正常，没有...
亚马逊已半年没有付款，账号产品正常，没有任何相关邮件和绩效通知，客服团队需要我提交相关材料审核
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AI 摘要
本内容适合在亚马逊账户遇到资金冻结与合规审核时的商家查阅。
本文聚焦亚马逊账户因资金冻结而引发的合规审核难题及所需材料明确化。
1.
账户现状与影响：
账号资金在美国、加拿大和墨西哥站长期被预留，制约日常运营。2.
材料匹配问题：
已提交公司营业执照与银行对账单，但亚马逊表示还需要店铺名对应的材料。3.
身份与合规材料类型：
政府官方文件，如公司章程、营业执照等，需包含编号、成立日期及有效期（如有）。4.
清单明确性与沟通：
需要亚马逊提供正式的所需材料清单，避免反复收到同样模板的回复。5.
后续操作与风险控制：
整理与店铺名对应的材料，核对注册信息是否匹配，使用安全链接上传材料，避免通过邮件发送敏感信息。
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AI 摘要
账号资金被预留了半年，包括美国站加拿大和墨西哥站。账号和产品正常，查看过账号绩效和邮箱，没有任何相关的警告或者律师函。联系了compiance-verification团队后给我发了以下邮件需要我提交资料审核，目前在需要提交什么资料这里被卡住了。
第一封邮件：
Hello 店铺名,
Amazon recently sent you an email requesting information to verify your account. Amazon needs to verify the identity of 店铺名 or your payments may remain on hold.
Acceptable types of identity documentation include official government issued documentation, such as articles of incorporation or a business registration extract containing business registration number and business incorporation date mentioned explicitly. Please note your document must include date of expiry if applicable, or it cannot be processed.
Click on the button at the bottom of this email to verify the information through a secure tool. Any information used for this verification will be securely stored and used for compliance purposes only.
Do not reply to this email with any personal information or documentation. Reply to this email if you have any questions.
Thank you,
Amazon
Reference Number: XXXXXX
提交了公司营业执照和后台收款银行对账单后发来以下邮件，
Hello 店铺名,
Thank you for contacting Amazon. We received documentation for 公司名称. However, we haven’t received the documentation for 店铺名. Your payments may be placed on hold until you verify this information.
We reset the link to the secure tool so you can upload this additional document by clicking on the button at the bottom of the email.
Reply to this email if you have any questions.
Thank you,
Amazon
Reference Number: XXXXXXX
现在亚马逊说收到了我公司的文件，但还需要我提交店铺的文件。我的店铺是用这个公司信息注册的，也提交了pingpong的银行对账单，不知道到底亚马逊要我提交店铺的什么文件，发过去询问后对方又给我按模板重复发第一封邮件。请问谁知道亚马逊到底需要我提交什么材料去审核吗？
第一封邮件：
Hello 店铺名,
Amazon recently sent you an email requesting information to verify your account. Amazon needs to verify the identity of 店铺名 or your payments may remain on hold.
Acceptable types of identity documentation include official government issued documentation, such as articles of incorporation or a business registration extract containing business registration number and business incorporation date mentioned explicitly. Please note your document must include date of expiry if applicable, or it cannot be processed.
Click on the button at the bottom of this email to verify the information through a secure tool. Any information used for this verification will be securely stored and used for compliance purposes only.
Do not reply to this email with any personal information or documentation. Reply to this email if you have any questions.
Thank you,
Amazon
Reference Number: XXXXXX
提交了公司营业执照和后台收款银行对账单后发来以下邮件，
Hello 店铺名,
Thank you for contacting Amazon. We received documentation for 公司名称. However, we haven’t received the documentation for 店铺名. Your payments may be placed on hold until you verify this information.
We reset the link to the secure tool so you can upload this additional document by clicking on the button at the bottom of the email.
Reply to this email if you have any questions.
Thank you,
Amazon
Reference Number: XXXXXXX
现在亚马逊说收到了我公司的文件，但还需要我提交店铺的文件。我的店铺是用这个公司信息注册的，也提交了pingpong的银行对账单，不知道到底亚马逊要我提交店铺的什么文件，发过去询问后对方又给我按模板重复发第一封邮件。请问谁知道亚马逊到底需要我提交什么材料去审核吗？
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