社区 发现 Amazon 卖了2年的儿童产品，今又收到食品和安全审...
卖了2年的儿童产品，今又收到食品和安全审核，收到绩效邮件，产品被删除，请问如何申诉
发帖6次
被置顶0次
被推荐0次
质量分1星
回帖互动38次
历史交流热度10.67%
历史交流深度0%
✨
AI 摘要
本文适合在亚马逊销售儿童用品的卖家，遇到安全下架时的申诉与证据准备。
本文聚焦在亚马逊因安全问题下架儿童用品时的申诉要点与证据要求。
1.
下架影响与行动限制：
被下架后不可重新上架，且不应自行发货未完成订单。2.
证据与提交要求：
申诉需提交最近一年内的 CPSIA 合规测试文件，若产品是玩具还需 ASTM F963 报告，均来自 CPSC 批准的实验室。3.
时效与后果：
未提交证据可能导致库存退回或销毁；FBA 库存将被滞留，若 ASIN 未在 30 天内重新激活将被移除。4.
申诉渠道与提交路径：
请通过 Seller Support 提交申诉，附上 CPSIA 与 ASTM F963 文件，按官方联系页面上传材料。5.
库存管理与后续检查：
如有 FBA 库存，请确保移除/处置命令执行，并关注 Fix stranded inventory 的相关流程。
✨
AI 摘要
卖了2年的儿童产品，今又收到食品和安全审核，收到绩效邮件，产品被删除，请问如何申诉？
邮件如下：
Dear Seller,
We are currently removing all listings for some product(s) you have offered for sale on Amazon.com because of reported safety concerns.
Please note that you will not be penalized for the first-time cancellation of these listings. However, we prohibit re-listing products on Amazon.com once it is brought to your attention that sales of those products are not permitted.
You should not ship any pending customer orders for this product yourself.
If you would like to appeal this decision, please submit an up-to-date (within the last year) CPSIA Compliance testing documentation from a CPSC approved laboratory, in addition to safety standard ASTM F963 if the product is a toy to Seller Support (https://sellercentral.amazon.c ... b_home). Please note that failure to provide appropriate documentation may result in your inventory being returned to you or destroyed.
NOTE: If you have FBA inventory associated with the listings above, it will be stranded and subject to required removals if the ASINs are not reinstated within 30 days. To avoid this please appeal and provide documentations at your earliest opportunity. For details on when your units are scheduled for automatic removal visit Fix stranded inventory: https://sellercentral.amazon.c ... tory/ Please note that you must ensure removal/disposal orders are successfully executed.
邮件如下：
Dear Seller,
We are currently removing all listings for some product(s) you have offered for sale on Amazon.com because of reported safety concerns.
Please note that you will not be penalized for the first-time cancellation of these listings. However, we prohibit re-listing products on Amazon.com once it is brought to your attention that sales of those products are not permitted.
You should not ship any pending customer orders for this product yourself.
If you would like to appeal this decision, please submit an up-to-date (within the last year) CPSIA Compliance testing documentation from a CPSC approved laboratory, in addition to safety standard ASTM F963 if the product is a toy to Seller Support (https://sellercentral.amazon.c ... b_home). Please note that failure to provide appropriate documentation may result in your inventory being returned to you or destroyed.
NOTE: If you have FBA inventory associated with the listings above, it will be stranded and subject to required removals if the ASINs are not reinstated within 30 days. To avoid this please appeal and provide documentations at your earliest opportunity. For details on when your units are scheduled for automatic removal visit Fix stranded inventory: https://sellercentral.amazon.c ... tory/ Please note that you must ensure removal/disposal orders are successfully executed.
倒计时：
12 个回复