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卖了2年的儿童产品,今又收到食品和安全审核,收到绩效邮件,产品被删除,请问如何申诉

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卖了2年的儿童产品,今又收到食品和安全审核,收到绩效邮件,产品被删除,请问如何申诉?
 
邮件如下:

Dear Seller,
 We are currently removing all listings for some product(s) you have offered for sale on Amazon.com because of reported safety concerns. 
 
Please note that you will not be penalized for the first-time cancellation of these listings. However, we prohibit re-listing products on Amazon.com once it is brought to your attention that sales of those products are not permitted. 
 
You should not ship any pending customer orders for this product yourself. 
 
If you would like to appeal this decision, please submit an up-to-date (within the last year) CPSIA Compliance testing documentation from a CPSC approved laboratory, in addition to safety standard ASTM F963 if the product is a toy to Seller Support (https://sellercentral.amazon.c ... b_home). Please note that failure to provide appropriate documentation may result in your inventory being returned to you or destroyed.
 
 NOTE: If you have FBA inventory associated with the listings above, it will be stranded and subject to required removals if the ASINs are not reinstated within 30 days. To avoid this please appeal and provide documentations at your earliest opportunity. For details on when your units are scheduled for automatic removal visit Fix stranded inventory: https://sellercentral.amazon.c ... tory/ Please note that you must ensure removal/disposal orders are successfully executed.
 
已邀请:

壹周检测 - 不要害怕去请教别人,毕竟咨询是免费的?YiZhouMario

赞同来自:

1、邮件里写得很明确了,提供对应产品的测试报告以及CPC证书,要求测试报告是一年内有效的,点击相应的链接去提交审核文件就行啦
2、CPSC的测试标准有很多,普通的玩具做ASTMF963-17还有CPSIA铅和邻苯的测试就可以了,每种产品都有对应的测试标准
3、您可以先问供应商是否能给你同测试报告和CPC证书,如果没有的话您再找有CPSC授权ID的实验室做一套资料就行,五个工作日左右就能完成。

壹周检测 - 不要害怕去请教别人,毕竟咨询是免费的?YiZhouMario

赞同来自:

1、邮件里写得很明确了,提供对应产品的测试报告以及CPC证书,要求测试报告是一年内有效的,点击相应的链接去提交审核文件就行啦
2、CPSC的测试标准有很多,普通的玩具做ASTMF963-17还有CPSIA铅和邻苯的测试就可以了,每种产品都有对应的测试标准
3、您可以先问供应商是否能给你同测试报告和CPC证书,如果没有的话您再找有CPSC授权ID的实验室做一套资料就行,五个工作日左右就能完成。
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