社区 发现 Amazon 业绩邮件说产品需要更正的属性：item ...
业绩邮件说产品需要更正的属性：item name. Item name must be changed into its original value to reflect 450 lumens，标题已经模板刷新但是依旧申诉过不了，亚马逊发信件老是同一套说辞
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AI 摘要
本内容适合在亚马逊商品被投诉下架的卖家查阅，获取申诉与复核要点。
本文聚焦卖家在亚马逊对涉嫌违规的商品清单的申诉流程、当前状态与应对路径。通过梳理案例与实际操作要点，帮助快速定位问题与提交证据。
1.
现状与原因：
已删除450 lumens相关关键词并向客服确认，但24小时后该商品又重新出现在后台，且仍有库存且存在投诉。2.
申诉反馈要点：
亚马逊的申诉回复称计划行动未落实，要求确保纠正措施完成、违规内容移除并提供支持材料。3.
提交路径与操作：
请在 Performance -> Listing Policy Violations 页面点击 Appeal 提交或查看追加信息。4.
风险与后续结果：
若未按要求提交信息，商品将继续下架，账户也可能被进一步动作。5.
证据与材料：
提供已执行纠正措施、相关截图、库存状态、投诉来源等以支持重新激活。6.
实操与沟通策略：
整理时间线、简明回应、对照政策逐条回应，并保持证据齐全与沟通简洁。
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AI 摘要
目前状况如下:
1.用模板刷新过了，将带有这个450 lumens的关键词全部删除，并且开了case问客服内容问清楚已经全部删除干净。然后申诉没通过。
2.将这个产品后台删除，24小时之后跟了回来。
3.这个产品现在后台还有库存。
4.这个产品是被人投诉的。
申诉被驳回之后，亚马逊发信件老是同一套说辞：
Hello,
Thank you for submitting your plan of action. We reviewed your appeal and determined that the corrective action items you have listed have not been implemented. Please make sure all corrective actions have been completed and violating content has been removed to be in compliance with your plan of action.
Has your listing been deactivated in error?
If you believe there has been an error, please tell us why. Your explanation should include how your listing(s) have not violated Amazon's selling policies along with documents mentioned above to support authenticity.
Where do I send this information?
If you are appealing an action we have taken on your listings for an amazon listing policy violation, go to Listing Policy Violations in the Product Policy Compliance section on Account Health (https://sellercentral-europe.a ... em_mpa). Locate the deactivation record for the product listings you want to appeal and click on the Appeal button next to the record to submit your appeal to reactivate your listings. If you want to submit additional information, click on the “View appeal” button next to the deactivation record. Click the “Submit additional information” button to submit information necessary to reactivate your listings.
Where do I send this information?
Please submit this information by clicking the Appeal button on Account Health (https://sellercentral-europe.a ... em_mpa).
What happens if I do not send the requested information?
If we do not receive the requested information, the listing will remain removed and your account could be deactivated.
有大佬遇到过同样的问题吗?能否教教我，非常感谢，祝大家大麦，生意兴隆。
1.用模板刷新过了，将带有这个450 lumens的关键词全部删除，并且开了case问客服内容问清楚已经全部删除干净。然后申诉没通过。
2.将这个产品后台删除，24小时之后跟了回来。
3.这个产品现在后台还有库存。
4.这个产品是被人投诉的。
申诉被驳回之后，亚马逊发信件老是同一套说辞：
Hello,
Thank you for submitting your plan of action. We reviewed your appeal and determined that the corrective action items you have listed have not been implemented. Please make sure all corrective actions have been completed and violating content has been removed to be in compliance with your plan of action.
Has your listing been deactivated in error?
If you believe there has been an error, please tell us why. Your explanation should include how your listing(s) have not violated Amazon's selling policies along with documents mentioned above to support authenticity.
Where do I send this information?
If you are appealing an action we have taken on your listings for an amazon listing policy violation, go to Listing Policy Violations in the Product Policy Compliance section on Account Health (https://sellercentral-europe.a ... em_mpa). Locate the deactivation record for the product listings you want to appeal and click on the Appeal button next to the record to submit your appeal to reactivate your listings. If you want to submit additional information, click on the “View appeal” button next to the deactivation record. Click the “Submit additional information” button to submit information necessary to reactivate your listings.
Where do I send this information?
Please submit this information by clicking the Appeal button on Account Health (https://sellercentral-europe.a ... em_mpa).
What happens if I do not send the requested information?
If we do not receive the requested information, the listing will remain removed and your account could be deactivated.
有大佬遇到过同样的问题吗?能否教教我，非常感谢，祝大家大麦，生意兴隆。
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