社区 发现 Amazon 业绩邮件说产品需要更正的属性：item ...
业绩邮件说产品需要更正的属性：item name. Item name must be changed into its original value to reflect 450 lumens，标题已经模板刷新但是依旧申诉过不了，亚马逊发信件老是同一套说辞
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目前状况如下:
1.用模板刷新过了，将带有这个450 lumens的关键词全部删除，并且开了case问客服内容问清楚已经全部删除干净。然后申诉没通过。
2.将这个产品后台删除，24小时之后跟了回来。
3.这个产品现在后台还有库存。
4.这个产品是被人投诉的。
申诉被驳回之后，亚马逊发信件老是同一套说辞：
Hello,
Thank you for submitting your plan of action. We reviewed your appeal and determined that the corrective action items you have listed have not been implemented. Please make sure all corrective actions have been completed and violating content has been removed to be in compliance with your plan of action.
Has your listing been deactivated in error?
If you believe there has been an error, please tell us why. Your explanation should include how your listing(s) have not violated Amazon's selling policies along with documents mentioned above to support authenticity.
Where do I send this information?
If you are appealing an action we have taken on your listings for an amazon listing policy violation, go to Listing Policy Violations in the Product Policy Compliance section on Account Health (https://sellercentral-europe.a ... em_mpa). Locate the deactivation record for the product listings you want to appeal and click on the Appeal button next to the record to submit your appeal to reactivate your listings. If you want to submit additional information, click on the “View appeal” button next to the deactivation record. Click the “Submit additional information” button to submit information necessary to reactivate your listings.
Where do I send this information?
Please submit this information by clicking the Appeal button on Account Health (https://sellercentral-europe.a ... em_mpa).
What happens if I do not send the requested information?
If we do not receive the requested information, the listing will remain removed and your account could be deactivated.
有大佬遇到过同样的问题吗?能否教教我，非常感谢，祝大家大麦，生意兴隆。
1.用模板刷新过了，将带有这个450 lumens的关键词全部删除，并且开了case问客服内容问清楚已经全部删除干净。然后申诉没通过。
2.将这个产品后台删除，24小时之后跟了回来。
3.这个产品现在后台还有库存。
4.这个产品是被人投诉的。
申诉被驳回之后，亚马逊发信件老是同一套说辞：
Hello,
Thank you for submitting your plan of action. We reviewed your appeal and determined that the corrective action items you have listed have not been implemented. Please make sure all corrective actions have been completed and violating content has been removed to be in compliance with your plan of action.
Has your listing been deactivated in error?
If you believe there has been an error, please tell us why. Your explanation should include how your listing(s) have not violated Amazon's selling policies along with documents mentioned above to support authenticity.
Where do I send this information?
If you are appealing an action we have taken on your listings for an amazon listing policy violation, go to Listing Policy Violations in the Product Policy Compliance section on Account Health (https://sellercentral-europe.a ... em_mpa). Locate the deactivation record for the product listings you want to appeal and click on the Appeal button next to the record to submit your appeal to reactivate your listings. If you want to submit additional information, click on the “View appeal” button next to the deactivation record. Click the “Submit additional information” button to submit information necessary to reactivate your listings.
Where do I send this information?
Please submit this information by clicking the Appeal button on Account Health (https://sellercentral-europe.a ... em_mpa).
What happens if I do not send the requested information?
If we do not receive the requested information, the listing will remain removed and your account could be deactivated.
有大佬遇到过同样的问题吗?能否教教我，非常感谢，祝大家大麦，生意兴隆。
倒计时：
10 个回复
独孤九剑 - 每天只能工作1小时~
赞同来自:
我们要做的就是把亚马逊系统里面的信息删除干净再去申诉。
第一种：
首先记录好你的链接的所有信息。下载一份对应类目的表格模板备用。
其它所有信息都和普通模板一样填写，然后在【update_delete】那一栏勾选【Delete】，上传模板，上传成功后链接暂时消失。
在刚才那份模板的基础上面，将标题关键词改好，其它内容保持一致即可，【update_delete】那一栏勾选【Update】。过10多分钟左右上传填好的模板即可。
检查前台链接信息是否修改成功，未成功的话检查模板是否上传成功，如果模板上传成功但前台没有显示成功那么去找客服帮助你刷新一下即可。
第二种：
找客服要一份【库存加载工具】模板，用来删除SKU信息的，这种模板可以把链接信息删除的干干净净。
1. 打开表格中名为” Inventory Loader Template”的工作表，第2行，填写想要删除的商品的信息：
（1）”SKU”栏为（父）商品SKU；
（2）product ID 填写你的ASIN 号码，product ID type 填写 1
(3) ”add-delete”栏填写” x ”；
（4）填写好后选择另存为”文本文件（制表符分隔）”
2，请您在卖家后台，通过 “Inventory-Add Products via Upload-Check and Upload your Inventory File>第 2 步 - Upload File ”上传您填写好的模板
（1）”File type ”选择”Inventory Loader File ”；
（2）”File Upload”，选择您保持的”文本文件（制表符分隔）”文件；
（3）点击”Upload”。
操作完之后等待一会就行，链接信息就删完了，再用之前记录好的信息用模板上传链接信息或者直接后台新建都可以。
独孤九剑 - 每天只能工作1小时~
赞同来自:
我们要做的就是把亚马逊系统里面的信息删除干净再去申诉。
第一种：
首先记录好你的链接的所有信息。下载一份对应类目的表格模板备用。
其它所有信息都和普通模板一样填写，然后在【update_delete】那一栏勾选【Delete】，上传模板，上传成功后链接暂时消失。
在刚才那份模板的基础上面，将标题关键词改好，其它内容保持一致即可，【update_delete】那一栏勾选【Update】。过10多分钟左右上传填好的模板即可。
检查前台链接信息是否修改成功，未成功的话检查模板是否上传成功，如果模板上传成功但前台没有显示成功那么去找客服帮助你刷新一下即可。
第二种：
找客服要一份【库存加载工具】模板，用来删除SKU信息的，这种模板可以把链接信息删除的干干净净。
1. 打开表格中名为” Inventory Loader Template”的工作表，第2行，填写想要删除的商品的信息：
（1）”SKU”栏为（父）商品SKU；
（2）product ID 填写你的ASIN 号码，product ID type 填写 1
(3) ”add-delete”栏填写” x ”；
（4）填写好后选择另存为”文本文件（制表符分隔）”
2，请您在卖家后台，通过 “Inventory-Add Products via Upload-Check and Upload your Inventory File>第 2 步 - Upload File ”上传您填写好的模板
（1）”File type ”选择”Inventory Loader File ”；
（2）”File Upload”，选择您保持的”文本文件（制表符分隔）”文件；
（3）点击”Upload”。
操作完之后等待一会就行，链接信息就删完了，再用之前记录好的信息用模板上传链接信息或者直接后台新建都可以。