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分享欧盟WEEE申诉模板

发帖64次 被置顶1次 被推荐1次 质量分0星 回帖互动1047次 历史交流热度17.27% 历史交流深度0%
欧盟关于合规越来越重视,欧盟站点近一年来WEEE电子电器法规,BattG法规,VerpackG法规,ProdSG欧盟负责人法规成为市场准入的必备合规注册指南。相关产品在没有相应法规时,一是被亚马逊或海关抽查下架,二是被买家或竞争对手投诉下架。6月份随着欧盟负责人的火爆,WEEE也出现了大量被投诉下架,甚至注册过WEEE的店铺,因为其他品牌没有注册到,也会被投诉导致下架。

QQ截图20210615145007.jpg


下架之后申诉是个难题,很多时候亚马逊审核人员不同的人审核不同的标准,有时候觉得资料没问题了(证书一定要有),还是不通过。

WEEE申诉不通过亚马逊给的回复.jpg

分享一些WEEE申诉常用POA表达模板:
1.Thank you very much for focusing on our account. We received a notice on **(时间) that our ASIN (******) sales privilege has been removed due to lack of WEEE-reg-nummer.
I am very sorry for this. Since our company was established not long ago and the store registration time is not long, I know I don’t have a thorough understanding of all the rules of Amazon. We are very sorry that we listed the products that require certification before the WEEE certification is successful. We have deeply realized the error and promised that we will not make such errors again.........(注意附上证书和其他资料)
 
2.Complaint number: XXXXXXX
What is the root cause of the problem:
I am very sorry for my product does not meet the label requirements of the Electrical and Electronic Equipment Law and didn't register the WEEE, Since our company was established not long ago and the store registration time is not long, I know I don't have a thorough understanding of all the rules of Amazon. We are very sorry that we listed the products that require certification before the WEEE certification is successful. We have deeply realized the error and promised that we will not make such errors again and we have register the WEEE,and have its certification...........
 
 
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赞同来自:

这次我的WEEE申诉多亏了易迈的小周,
不多话,截图为证:
https://assert.wearesellers.com/answer/20210928/c9c5c2504e5cd5803a76c3613f4860c1.jpg
https://assert.wearesellers.com/answer/20210928/42437f6edfc5fa6be1f1e300f317cf9a.jpg https://assert.wearesellers.com/answer/20210928/83434b118f93d9c703839c44994684e0.jpg
 
服务细致,且最后的结果很圆满,要给他们点赞。
 
我想他们这样真正为我们客户的角度来想问题,且申诉的水平比较高,专业,那生意肯定源源不断的会来。
再次感谢。
以上内容全部属实,如果需要,可以直接加他们,或者加我后 我把我们的过程详细告知来证实这个事情。
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