社区 发现 Amazon 我们品牌A 和 品牌B 都已经备案几年了...
我们品牌A 和 品牌B 都已经备案几年了，四月份时候还用品牌A给另一个店铺授权过，没有收到小红旗，也没有收到邮件，品牌备案页面的品牌A突然不见踪影。
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求教各位大神，
我们品牌A 和 品牌B 都已经备案几年了，四月份时候还用品牌A给另一个店铺授权过。
这个月时候想再用品牌A给一个店铺授权时，发现品牌本案页面的品牌A不见了，只剩下一个B孤零零。
其它授权过的店铺品牌备案页面的品牌A也不见踪影。
没有收到小红旗，也没有收到邮件。
但品牌广告和品牌店铺的功能还可以使用。
给品牌备案支持开case，回答永远是
We understand that you are concerned about the brand registry issue.
We have reviewed this account and see that there is no brand registry role i.e., neither of the below roles are assigned to this account for brand A.
Administrator
Rights Owner
Registered Agent
Only a seller central account role is assigned to this account for the brand A.
We cannot share contacts for other Brands such as A, but if you know them, please feel free to contact the Brand Administrator to have them include you to their Brand.
请各位大神帮忙看下是什么问题，谢谢~
我们品牌A 和 品牌B 都已经备案几年了，四月份时候还用品牌A给另一个店铺授权过。
这个月时候想再用品牌A给一个店铺授权时，发现品牌本案页面的品牌A不见了，只剩下一个B孤零零。
其它授权过的店铺品牌备案页面的品牌A也不见踪影。
没有收到小红旗，也没有收到邮件。
但品牌广告和品牌店铺的功能还可以使用。
给品牌备案支持开case，回答永远是
We understand that you are concerned about the brand registry issue.
We have reviewed this account and see that there is no brand registry role i.e., neither of the below roles are assigned to this account for brand A.
Administrator
Rights Owner
Registered Agent
Only a seller central account role is assigned to this account for the brand A.
We cannot share contacts for other Brands such as A, but if you know them, please feel free to contact the Brand Administrator to have them include you to their Brand.
请各位大神帮忙看下是什么问题，谢谢~
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1.结论：如果你的品牌在后台丢失了 大概率是被亚马逊判定此品牌违规（We reserve the right to decline applications where we have identified that the applicant has been involved in abusive conduct on our websites, or is related to an account that was used for such abusive conduct）
2.操作了什么导致此情况？回想自己是否授权给某账号的某站点是已挂掉的状态（记住：给某账号授权后如果某个站点挂掉 要及时取消该品牌的授权 否则会出现此情况）我自己之前是授权了一个UK账号，但是德国因为VAT的问题是挂掉的状态，授权后的当时他是批准了，但是一周后品牌就丢失了，包括品牌的主账号子账号全部去去除）
其他还包括此品牌滥用父体等因素
3.怎么处理？首先先去重新备案，部分重新备案会再次受理你的品牌注册（前提是不严重的情况下）
如果遇到重新备案显示已注册，或者回复你一些品牌违规等永远机器性质的回复。那么就去上诉。上诉后它会在你的后台自动形成一个CASE。大概5个工作日。主题为 Your appeal request XXXX品牌
4.那么上诉需要什么文件？如下
1 Are you the TM Owner of the brand? [Respond using Yes/no]
If Yes, please attach a scanned copy of the TM with registration number and branding image (mandatory).
If No, attach a scanned PDF copy of the Letter of authorization confirming that you are authorized to enroll the TM XXXX into Brand Registry.
2 Are you the manufacturer of your Brand? [Respond using Yes/no]
If Yes, attach a scanned copy of a Manufacturing Certificate (Optional).
If No, attach a scanned copy of the manufacturing agreement with the manufacturer and a copy of the invoice from the manufacturer (mandatory).
3 Do you have a website for the Brand? [Respond using Yes/no]
If Yes, share the link of the website (mandatory).
4 Do you have any other brand/s already being sold on Amazon? [Respond using Yes/no]
If Yes, share the Amazon Storefront link(s) (mandatory).
5 Do you sell products from the Brand on other websites/ecommerce sites apart from the Brand’s website? [Respond using Yes/no]
If Yes, share the link of the website/s (mandatory).
6 Name of each product in your brand’s product line. If you sell 5 or more products in your product line, you may name any 5 of the products. (Mandatory).
按照要求提交以上文件等待他回复即可
注意：此上诉时间审核期间较久，耐心等待。
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