所在分类:  Amazon 所属圈子: Amazon 检测认证合规

CPC认证被拒绝,亚马逊一直说我的CPC信息错误,显示The CPC submitted contains inaccurate information

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由于是玩具,被亚马逊要求CPC证书,刚好供应商有CPC证书和检测报告,我这边就提交了。同时也附上了包装的制造商及警告语图片。
但是亚马逊一直说我的CPC信息错误,如下文:
Hello from Amazon,
We are unable to move forward with the approval process, as we have not received the compliance documentation listed below. The documents that have previously been submitted do not meet our requirements.

1. The CPC submitted contains inaccurate information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:

• Product description or product identifier enabling us to make an accurate determination that the certificate is issued for the correct product

 
我想问下,这个是什么原因导致的?我应该怎么解决这个问题。
谢谢大佬们
 
PS:
附上供应商的CPC证书图片,由于涉及产品信息,已做马赛克处理,望见谅
 
也自己根据CPC官网的信息做了一个CPC证书,但是仍然被拒
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 3月11日更新:
根据知友Bezalelzx的建议(感谢这个大佬的热心指点),我将CPC证书以及检测报告的产品名称细分至我具体产品的关键词,但仍然被拒。这次拒绝的理由终于有点不一样了,见下文:
Thank you for your message.

Please be informed that we are still missing a few documents required by Amazon policy.
Therefore, please reply to this case with the following documentation for review in order to avoid reinstatement delays:

1. The CPC submitted contains inaccurate information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:

• US importer or domestic manufacturer name, mailing address, contact information located in United States.

 
所以现在是搞一个美国地址上去?谢谢各位知无不言的知友们,希望我以及其他遭遇同样的问题的小麦们能够顺利通关!
 
 
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Yes!!!!!!就在刚刚!!!!!已批准!!!!
改了进口商及后台制造商编号,提交资料不到10分钟,通过!!!!
 
Greetings,
Thank you for your submission. Your case has been verified and approved by Product Assurance for US marketplace.

We appreciate your cooperation and thank you for listing on Amazon.


Thanks
Amazon Product Assurance

 
完美收官!!!!爱你们!!!
 
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PS: 请谨慎相信评论区的广告,选择认证公司请到正规渠道咨询!!如有损失,均与题主无关。。。。
 
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最近注意到有些卖家朋友不知道去哪找合适的CPC模板,你们可以去CPSC官网对应的儿童产品证书下面找到相关模板(PS:要加上美国进口商的地址信息),由于不知道知无不言是否可以放链接,给你们放个从官网截下来的模板信息吧,对应链接:https://www.cpsc.gov/Testing-C ... e-CPC

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大锅 你这个过期了的说 2018年的~~~能好用就怪了 有效期一年

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