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店铺被封,绩效说名下的另一个账户被封。告知了店铺名,现在没有移除权限,目前已知的是现在的账号是收购的,不认识关联的那个账户,怎么操作申诉,这种还能申诉回来吗?

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原绩效通知:
Hello,

 Your Amazon seller account has been deactivated in accordance with section 3 of the Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you. Funds will be held in your account while we work with you to address this issue. 

For more information, go to "Funds disbursement eligibility policy":
https://sellercentral-europe.a ... P27M6 

Ship any open orders to avoid further impact to your account.

We leveraged a combination of automated means and expert human review to identify this issue and make this decision.

Why is this happening?
You have a separate account XX Shop that was enforced for violating one of our policies. As a result, you may no longer use the BBB selling account to sell on Amazon.co.uk.

How do I reactivate my account?
To reactivate this selling account, follow these steps:
-- Reactivate the account associated with XX Shop by submitting an appeal. Follow the instructions in the communication received for that account.
-- Once that account is reactivated, submit an appeal to reactivate the current account BBB with the following link. When submitting the appeal, you must provide us with the name of the account that was reactivated and the date of reactivation.
https://sellercentral-europe.a ... em_ap 

What if I don't own the XX Shop account?
If you believe that you do not own the other account, follow these steps:
-- If you once owned the account but no longer own it, submit an appeal using the Account Health page. In your appeal, provide supporting documentation to show that you no longer own it. Supporting documentation may include a sales deed, a purchase agreement, or a business transfer agreement.
-- If you do not recognize the preceding account and believe that this deactivation was in error, submit an appeal in the Account Health page. In the appeal, confirm that this account does not belong to you. If we cannot prove the claim, your account will not be reinstated. As such, this account will not be allowed to do business on Amazon in the future.

What happens if I do not send the requested information?
If we do not receive the requested information, your account will remain deactivated.

We're here to help.
If you have questions about this policy or the information asked for, go to "Selling policies and seller code of conduct":
https://sellercentral-europe.a ... G1801 

Amazon.co.uk
Sincerely,
Seller Performance Team
Amazon.co.uk
 
目前已知的是现在的账号是收购的,不认识关联的那个账户,怎么操作申诉,这种还能申诉回来吗?
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