所在分类:  VAT&海外税务 所属圈子: 跨境税务管理 Amazon

德国VAT失效导致亚马逊账号被停用,需联系税务局解决但进展缓慢,寻求具体应对方案

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 情况介绍:
24年通过亚马逊合作商AVASK成功注册了德国VAT,但公司一直没有销售德国计划,就一直按零申报到25年底。
 
25年12月底收到了亚马逊绩效通知,因为德国税务局扣押令,账户停用了,需要联系税务局,邮件正文见最后。
 
收到通知后先联系的税代,但AVASK回复太慢了,要收费服务,但等收费发票就等了一周多,还是没有任何消息。我通过亚马逊提供的税局邮箱发邮件,还发给了 task-force.2@fa-neukoelln.verwalt-berlin.de和poststelle@fa-neukoelln.verwalt-berlin.de,收到的都是同样的回复,说他们无法处理所有电子邮箱发出的邮件,就没有后续了。
 
现在的问题是:
1. 长时间没有进度会不会导致关店,如果关店了,后续VAT激活,是不是也没法重新开店了?
2. 看到论坛有人建议直接给税局打电话,如果给税局打电话,具体要表达什么:税号失效以及零申报的原因吗,后续证明资料和情况说明应该发到哪里?(因为德国没有同事,可能只能网上找翻译代打过去),柏林税务局的电话是030 9024-16 900吗?
3. 和税代持续在沟通,国外公司的确是沟通很慢,如果这件事情能顺利解决,是否需要考虑转代理?
 
邮件正文:
Hello, 
We received notification from the German Tax Authorities indicating that you do not currently meet VAT requirements in Germany. Sellers on Amazon must comply with all applicable laws and regulations.
As a result, you may no longer sell on Amazon.de and you are no longer allowed to use our Fulfillment by Amazon (FBA) service in connection with Amazon.de.
Additionally, you may no longer offer to ship items into Germany on any of Amazon’s European stores. You may also no longer use our FBA service to ship items into Germany. Your shipping options have been restricted accordingly. If applicable, Pan-European FBA may also be restricted on your account.
If you want to ship any open orders or remove any FBA inventory from our Fulfillment centers in Germany, create a removal order using a removal order file at: https://sellercentral-europe.amazon.com/gp/help/G200721270 
If you have funds in your Selling on Amazon payment account, they are also required to be withheld by Amazon Payments Europe S.C.A. on the instruction of the German Tax Authorities. The funds will be made available once the German Tax Authorities provide confirmation that you meet VAT requirements in Germany.
Contact the German Tax Authorities at poststelle@fa15.berlin.de to resolve your VAT status. Your reference number is xxx/xxx/xxxxx . You should quote this reference number in all correspondence with the German Tax Authorities. Once the they issue a notice withdrawal exemption certificate, we may allow you to sell on Amazon.de again.
Visit our help page for more information: https://sellercentral-europe.a ... WRMLW For information on tax advisory firms with discounted rates for Amazon sellers, visit our VAT Resources help page: https://services.amazon.co.uk/ ... .html It is the responsibility of each Amazon seller to ensure that they are VAT-compliant. You should seek professional advice if you are unsure of your obligations.
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