所在分类:  Amazon 所属圈子: Amazon Amazon账号审核

亚马逊老店铺突然收到电话指导还是电话审核通知:Upcoming phone call for account registration……不知道是例行指导还是要审核?有经历过或者了解的,帮忙分享

发帖12次 被置顶1次 被推荐0次 质量分1星 回帖互动198次 历史交流热度3.7% 历史交流深度0%
先介绍一些情况:亚马逊店铺对应的资质主体有做公司更名(法人、地址等没有变),这两天主动触发消费者法案修改公司名称,已经完成审核,但晚上突然收到邮件,要电话指导(之前没有主动联系过亚马逊客服),不知道是不是类似视频验证,要对店铺进行审核?
 有经历过或者了解的,帮忙分享,谢谢!
  
Do not reply to this email. If you respond to this email, we will not review your message, as this account is used exclusively for sending, and not receiving emails. 
 
Hello, We received your contacts about the issues with the registration of your Amazon seller account. During the review of your contacts, we determined that a phone call is necessary to help you complete the registration. A member of the Registration Support team will contact you to help within the next 3 business days. You can expect a phone call from the phone number +1 833 932 5005 to the mobile phone number that you entered during the registration. 
 
How to prepare for the phone call: Before the phone call, ensure that you meet the following requirements: 
-- You have the details related to the account and the documents submitted during the registration available and at hand. 
-- Your network connection is steady. 
-- You have full access to a mobile or computer device. Recording notice The video call may be monitored or recorded for training, security, and purposes of quality assurance. We will handle the recording and your data in accordance with our "Privacy Notice": https://www.amazon.com/gp/help ... Q4Zxd 
 
We're here to help If you have questions about our policies or the required information, you can contact us: https://sellercentral.amazon.com/cu/contact-us
Sincerely, Repeat Contact Management Team
 
不知道是例行指导还是要审核?
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How to prepare for the phone call: Before the phone call, ensure that you meet the following requirements: 
-- You have the details related to the account and the documents submitted during the registration available and at hand. 
-- Your network connection is steady. 
-- You have full access to a mobile or computer device.  
这里告诉你准备工作了,有点审核的意思,不过没关系啊,你的注册资料只要没更新过,问你什么,你回答什么就是了
要回复问题请先登录注册

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