We have encountered an unresolvable issue where our ad campaign on the German site was banned on July 30, 2022. On the advertising page, a red subtype of the error message "There is a problem with your payment method and your campaign has stopped shipping" is displayed.
Immediately after this incident, we checked and checked our payment method and credit card balance, but still couldn't find any problems. It has continued to this day and we still have not solved it. Open CASE but it keeps showing processing. We are always striving to provide Amazon customers with the highest quality products, and all of our advertising campaigns comply with all Amazon policies. This situation has seriously affected our sales business and we hope to resolve it as soon as possible. Looking forward to hearing from you, have a nice day!
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鲸鱼123 - 90后
赞同来自: wadqe001 、 Hanana 、 JaydenH 、 rainco 、 goodseller
附上我之前的邮件内容:Dear Amazon Team
Hello
We have encountered an unresolvable issue where our ad campaign on the German site was banned on July 30, 2022. On the advertising page, a red subtype of the error message "There is a problem with your payment method and your campaign has stopped shipping" is displayed.
Immediately after this incident, we checked and checked our payment method and credit card balance, but still couldn't find any problems. It has continued to this day and we still have not solved it. Open CASE but it keeps showing processing. We are always striving to provide Amazon customers with the highest quality products, and all of our advertising campaigns comply with all Amazon policies. This situation has seriously affected our sales business and we hope to resolve it as soon as possible. Looking forward to hearing from you, have a nice day!