所在分类:  Amazon 所属圈子: Amazon 检测认证合规

产品安全性问题被找回需要提交signed letter of compliance符合性证明来说明这个ASIN不应被召回,请问如何写这个材料,有哪些注意点?

发帖3次 被置顶0次 被推荐0次 质量分1星 回帖互动135次 历史交流热度26.67% 历史交流深度0%
产品:玩具品类

产品之前显示因为产品被产品安全团队限制无法
请问如何做这个材料?有没有要注意的地方?最好求一份参照版
 Hello from Amazon Selling Partner Support,

From your email, I understand that you would like to reinstate ASIN: B0XXXXXXXX.

Upon further investigation, If you believe that this product should not be subject to the recall, please write back to us attaching a signed letter of compliance. Your letter of compliance should include:

* the ASIN, UPC/EAN, and name of the product in question
* a statement of why you believe the product is not subject to the recall
* manufacture logo and letterhead
* Manufacture Quality Teams signature

A statement of how the product is not subject to the recall. For example, You should describe how the corrected product can be differentiated from the recalled version e.g. new serial numbers, manufactured after X day, etc. Unaffected batch codes and lot numbers will not be reinstated until the Amazon recalls team is satisfied that all inventory on the ASIN, regardless of seller, has been removed.

Once we receive your letter, we will pass it on to the appropriate team. They will investigate your request and we will contact you with their decision
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Bezalelzx - 亚马逊合规解决方案

赞同来自: atree10 吃不饱饭 嗨皮波斯dei mmx

Hello,
 
可以参考附件,有不清楚的地方可以再问我(最好电话沟通)。

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