社区 发现 Amazon 美国站被恶意投诉版权侵权,复制我的lis...
美国站被恶意投诉版权侵权,复制我的listing页面到自建站(抹去了品牌logo),向亚马逊投诉侵权,listing被下架,和亚马逊申诉了但是没有成功,应该怎么解决?如何避免这种情况的发生?
细节描述:
1. 投诉人发的内容是:
This comes to our attention that the seller XXX with asin:XXXX is now selling products with no authorization .completely plagiarized without authorization Our text and pictures.This bad behavior not only brings risks from fake product
We try to contact the seller to confirm if they are really eligible to use our copyright.Unfortunately,we got no response to all our emails
we gathered information bellow:
1.This seller did not reply any official inquiry about the authorization selling issue from us.
2.With seriouslycheckingabout qualified distributor list this seller is not on it which is obviously.
We have huge reasons to believe that this seller’s behavior is not only against Amazon selling rules but also a serious violation of our legitimate rights
The Trademark Serial Number:0000/Registration Number:0000
Copyrighted content: http://www
2. 所有的图片、文案都是我们自己拍摄、制作、编辑的,根本没有版权侵权
3. 投诉人提供的商标在我们的图片、文案上根本没有出现过,并且跟我们的品牌也没有任何的关系
4. 通过后台的申诉按钮,根本上传不了拍摄的原图和制作的PSD原件(后台不能提供超过10m的文件)
5. 每次提交申诉,亚马逊都回复模板,DACM也提供过了,但是DACM太久了 要10天,中国公司还不一定被接受
6. 已经提供过Google drive(包含了所有图片的源文件),品牌证书、品牌授权证明、DACM (DACM说我们不规范)-- 未通过
我想知道:
请问现在有什么办法可以申诉?最快的恢复listing?以及以后怎么彻底解决以及避免这个问题?
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