所在分类:  Amazon 所属圈子: Amazon Amazon各类申诉

买家账号被锁(原因是不小心下了个test buy,准备赶跟卖)导致卖家账号登不进去(账号保护),求解决办法

发帖6次 被置顶0次 被推荐0次 质量分0星 回帖互动138次 历史交流热度15.22% 历史交流深度0%
买家账号已经提供了账单,但是没过,下面是买家支持客服的回复。
Hello,

Thank you for your response. We have reviewed the information you provided but we were unable to verify your Master Card ending in 7143 payment based on your response.

Please log in to your Amazon account again and follow the on-screen instructions to verify your payment. We will review your information and respond within 24 hours.

When uploading a document, be sure that the name, address, payment type, and relevant transaction information are clearly visible. For your security, only display the final 4 digits of the payment method number.

For your protection, our Customer Service team can confirm this issue, but they cannot view your submission or share more information.

Please note that you will not be able to access your account or place orders with us until we confirm your information.

Sincerely,

Account Specialist
Amazon.co.uk
已邀请:
把信用卡账单截图,还有信用卡正面(7143尾号要体现,名字拼音也不要遮挡),还有邮箱中你支付的订单号的提醒,亚马逊下单后会发到邮箱,把这些整理出来提交到附件,然后内容方面,就是填写信用卡的账单地址,不要写错了,其他的按要求填写,当时我在通过日本亚马逊购买东西时候,由于IP不稳定,亚马逊自作主张封了我的号码,名义安全,大概一小时左右就解封了,如果不行,你找我
要回复问题请先登录注册

加入卖家社群
关注公众号
加入线下社群
广告 ×
10s