所在分类:  Amazon 所属圈子: Amazon Amazon各类申诉

先标跟踪号、后发货导致的店铺被关的申诉

发帖6次 被置顶0次 被推荐0次 质量分1星 回帖互动98次 历史交流热度36% 历史交流深度0%
如题,上周店铺光荣的被关了。前段时间,公司单子暴涨,打包组忙不过来,就先标了跟踪号,两三天后才发货!结果店给OVER了。写了几次申诉,给的回复都一样:
You confirmed shipment of an order before actually sending it. Explain how you will prevent confirming shipments before sending orders in the future. 
写的申诉内容如下:
Thank you for your notice. I make a more detail plan to prevent confirming shipments before sending orders in the future. My plan as below:
1.    Arranging more persons to package the Amazon’s  items first, and ship them within 2 days. After the items are shipped, then confirming shipments.
2.    If the items lack of inventory for a long while. We will cancel the unshipped order.
3.    Increasing more purchasers to buy items from the factory, keep the items has stock. And once the items are out of stock, we will adjust the inventory into unavailable in timely. 
4.    We will ship more items to my company’s US warehouse and Amazon warehouse. When China’s warehouse lack of inventory, we could ship the items from US warehouse. We won’t confirm shipments before sending orders any more.
5.    Cooperating with a more reliable logistics company to ensure the tracking information could be updated on time and the parcels could be delivered within the estimated time.
最近真心快被折磨疯了,写了四次申请都未能通过!望有经验的大神能指点一二。
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