所在分类:  Amazon 所属圈子: Amazon账号安全 Amazon Amazon各类申诉

因为使用了亚马逊买家号付款用某宝买的礼品卡购买东西,过段时间账号被锁,同邮箱卖家号也登录不进,请问如何解锁买家号?

发帖3次 被置顶0次 被推荐0次 质量分0星 回帖互动142次 历史交流热度27.96% 历史交流深度0%
因为使用了某宝的礼品卡在亚马逊上购买东西test buy, 可能是黑卡,礼品卡只有邮件的电子凭证。导致了买家号怀疑使用第三方礼品卡被锁,同样的卖家账号也不给登录,亚马逊卖家支持说必须要解决买家账号那边的问题?
求大佬指点如何解锁亚马逊买家号使用礼品卡?账号已经被锁了一个月了。
亚马逊发来的邮件:
Your account is temporarily on hold. You are unable to access your account, use any Prime benefits, or place orders until you confirm details related to your payment method.

We took these actions because either the Amazon Gift Card(s) or the Amazon Gift Card balance you are using is in violation of our Terms and Conditions.

You can find more information on the Amazon help page: www.amazon.com/gc-legal

If you believe we took this action in error, please email us the attachment of the gift card purchase receipt, or other documentation such as an email from the sender, authorize all the Amazon Gift Cards used to place the order 112-2920873-1043456.

Sincerely, 
Account Specialist
 
已邀请:
英国站:
同学在留学,淘宝买个卡,然后买个苹果耳机被封买家账户,他找到客服,说清楚自己卡的由来,然后给他解封了买家账户,希望对你有帮助。

要回复问题请先登录注册

x 点击咨询