所在分类:  Amazon 所属圈子: Amazon Amazon账号安全
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PS CPC报告导致封号怎么办?7天之内无法证明是真实报告的话, 就会封号

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之前提交了PS的CPC报告,最近收到下边的邮件。
7天之内无法证明是真实报告的话, 就会封号,好怕怕呀。有收到同样邮件的伙伴吗?

Hello,
We are contacting you to let you know that your application to sell the following product(s) has been declined because you have supplied documentation to Amazon that appears to be forged or manipulated.
Per Amazon’s policy, we require that all compliance documentation provided to us is original, authentic and unaltered. If you submit forged or manipulated compliance documentation, we may deactivate your account, remove your product listing(s) and/or take any additional action(s) we find necessary at our sole discretion.
If you believe the documentation, you submitted is original and authentic, please reply with an explanation and all available evidence within 7 days of this message.
ASIN: BXXXXXXX
TITLE: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
How do I avoid account deactivation?
Please reply back demonstrating that the compliance documents that you provided in relation to the previously listed ASIN cases are original, authentic, and accurate. This can be done by forwarding to us email documentation provided by your supplier such as laboratory test reports or emails received from the supplier/product owner.
Note: Kindly provide this attachment in "".msg"" format only, screenshots or forwarded emails are not accepted as valid evidence. In the case of test reports, if the authenticity of the document you initially submitted was confirmed by the issuing lab, kindly provide the name and email of the lab's point of contact in your response.
What happens if I do not send the required information?
If you do not provide the required information within 7 days, your account will be deactivated.
Can I re-apply to sell my product(s)?
If your appeal is approved and would like to re-apply to sell the above product(s), you can do so by following the steps below:
1. In Seller Central, click the Performance menu, and choose Account Health;
2. Under Policy Compliance, click on Compliance Documentation Requests;
3. In the search results, click the Provide Documentation or Appeal link next to the ASIN;
4. Follow the steps in the Submit required documents section to start the application process
For information on our compliance requirements and policy, see our help page:
https://sellercentral.amazon.c ... en-US
We appreciate your cooperation on this important matter.

Thank you,
Amazon Product, Safety & Compliance
For help or to contact us again on this issue:
For Sellers, go to your Seller Central Account Heath Dashboard, select Product Compliance Requests or use the following link:
https://sellercentral.amazon.c ... en-US
For Vendors, go to your Vendor Central, select Vendor Certificates, select Compliance Document Requirements or use the following link:
https://vendorcentral.amazon.c ... VBJJS
This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.
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