社区 发现 Amazon 日本站一刷过一次申诉回来了，现在又再次收...
日本站一刷过一次申诉回来了，现在又再次收到警告信，需要点申诉吗？主要是已经一刷过，我害怕不处理的话，如果180天后给我关账号了，应该很难办了 现在就是很纠结要不要点，请大佬们支个招！
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AI 摘要
在日本站开店的卖家，关注账户健康警告与申诉处理。
本文聚焦日本站卖家在账户健康警告下的应对路径与证据提交要点。
1.
风险与后果：
警告若不按指引提交信息，180天后警告仍在，可能影响账号健康并触发停用风险。2.
操作入口与路径：
登录账户健康页面，查看警告原因与 Next Steps 列，按指示操作。3.
提交解释与证据：
若认为是误判，按要求提交解释，提供证据证明合规并说明账户未违反政策。4.
时效与影响：
警告将保留180天，期间需定期关注账户健康页的更新和下一步要求。5.
是否勾选提交：
权衡风险，若不确定，请咨询官方渠道或保留证据，谨慎决定是否提交“Next Steps”的确认。6.
历史与现状：
之前有一次封禁记录且现在仍在正常销售，说明仍有改进空间但需严格遵守政策。7.
官方资源与帮助：
参考账户健康页、绩效仪表板及联系渠道，确保信息来源可靠。
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AI 摘要
我们公司2020年3月日本站被一刷封过一次，当时找服务商申诉回来了
去年10月份又收到了警告信，有打钩的提交按钮
目前4个月过去了，店铺还是正常销售在
请问我需要打钩提交确认处理吗？
主要是已经一刷过，我害怕不处理的话，如果180天后给我关账号了，应该很难办了
现在就是很纠结要不要点，请大佬们支个招！跪求解决方案~
警告信原文如下：
Dear seller,
We are notifying you that we have detected a policy violation that negatively impacts your account health. If left unaddressed, this may lead to account deactivation.
Why did this happen?
We are contacting you because you appear to have violated one or more of the following Seller Code of Conduct requirements on Amazon.co.jp:
-- Influencing customers’ ratings, feedback, and reviews
-- Manipulating Sales Rank
-- Artificially inflating web traffic
Prohibited behaviors on Amazon.co.jp include, but are not limited to:
-- Hiring 3rd parties to try to improve ASIN rank or reviews.
-- Sending packages to addresses where the recipient does not order or expect them.
-- Soliciting or accepting false or fraudulent orders.
-- Placing orders for your own products.
-- Compensating buyers for purchasing your products (including claim codes).
How do I address this issue?
Please view the policy warnings on your Account Health page (https://sellercentral.amazon.c ... rnings) and follow the guidance in the "Next Steps" column next to the policy warning.
What happens if I do not follow the instructions on the Account Health page?
If we do not receive the requested information, the policy warning will remain on your account for 180 days following the date on which it was posted to your account.
Has this message been sent in error?
If you believe there has been an error, please submit an explanation by following the guidance in the "Next Steps" column next to the policy warning on your Account Health page. Your explanation should include the following information:
-- Evidence or examples that demonstrate your account complies with our Selling Policies and Seller Code of Conduct.
-- How your account has not violated our policies.
We're here to help.
If you have questions about this policy or the information requested above, please contact us (https://sellercentral.amazon.co.jp/cu/contact-us).
You can view your account performance (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- iOS App (https://itunes.apple.com/jp/ap ... mt%3D8)
-- Android App (https://play.google.com/store/ ... Dja_jp)
Thank you,
Amazon.co.jp
Sincerely,
Seller Performance Team
Amazon.co.jp
去年10月份又收到了警告信，有打钩的提交按钮
目前4个月过去了，店铺还是正常销售在
请问我需要打钩提交确认处理吗？
主要是已经一刷过，我害怕不处理的话，如果180天后给我关账号了，应该很难办了
现在就是很纠结要不要点，请大佬们支个招！跪求解决方案~
警告信原文如下：
Dear seller,
We are notifying you that we have detected a policy violation that negatively impacts your account health. If left unaddressed, this may lead to account deactivation.
Why did this happen?
We are contacting you because you appear to have violated one or more of the following Seller Code of Conduct requirements on Amazon.co.jp:
-- Influencing customers’ ratings, feedback, and reviews
-- Manipulating Sales Rank
-- Artificially inflating web traffic
Prohibited behaviors on Amazon.co.jp include, but are not limited to:
-- Hiring 3rd parties to try to improve ASIN rank or reviews.
-- Sending packages to addresses where the recipient does not order or expect them.
-- Soliciting or accepting false or fraudulent orders.
-- Placing orders for your own products.
-- Compensating buyers for purchasing your products (including claim codes).
How do I address this issue?
Please view the policy warnings on your Account Health page (https://sellercentral.amazon.c ... rnings) and follow the guidance in the "Next Steps" column next to the policy warning.
What happens if I do not follow the instructions on the Account Health page?
If we do not receive the requested information, the policy warning will remain on your account for 180 days following the date on which it was posted to your account.
Has this message been sent in error?
If you believe there has been an error, please submit an explanation by following the guidance in the "Next Steps" column next to the policy warning on your Account Health page. Your explanation should include the following information:
-- Evidence or examples that demonstrate your account complies with our Selling Policies and Seller Code of Conduct.
-- How your account has not violated our policies.
We're here to help.
If you have questions about this policy or the information requested above, please contact us (https://sellercentral.amazon.co.jp/cu/contact-us).
You can view your account performance (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- iOS App (https://itunes.apple.com/jp/ap ... mt%3D8)
-- Android App (https://play.google.com/store/ ... Dja_jp)
Thank you,
Amazon.co.jp
Sincerely,
Seller Performance Team
Amazon.co.jp
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