我们公司2020年3月日本站被一刷封过一次，当时找服务商申诉回来了
去年10月份又收到了警告信，有打钩的提交按钮

目前4个月过去了，店铺还是正常销售在
请问我需要打钩提交确认处理吗？

主要是已经一刷过，我害怕不处理的话，如果180天后给我关账号了，应该很难办了
现在就是很纠结要不要点，请大佬们支个招！跪求解决方案~

 
 
警告信原文如下：
 
Dear seller, 

We are notifying you that we have detected a policy violation that negatively impacts your account health. If left unaddressed, this may lead to account deactivation.

Why did this happen?
We are contacting you because you appear to have violated one or more of the following Seller Code of Conduct requirements on Amazon.co.jp:
-- Influencing customers’ ratings, feedback, and reviews
-- Manipulating Sales Rank
-- Artificially inflating web traffic

Prohibited behaviors on Amazon.co.jp include, but are not limited to:
-- Hiring 3rd parties to try to improve ASIN rank or reviews.
-- Sending packages to addresses where the recipient does not order or expect them.
-- Soliciting or accepting false or fraudulent orders.
-- Placing orders for your own products.
-- Compensating buyers for purchasing your products (including claim codes).

How do I address this issue?
Please view the policy warnings on your Account Health page (https://sellercentral.amazon.c ... rnings) and follow the guidance in the "Next Steps" column next to the policy warning.

What happens if I do not follow the instructions on the Account Health page?
If we do not receive the requested information, the policy warning will remain on your account for 180 days following the date on which it was posted to your account.

Has this message been sent in error?
If you believe there has been an error, please submit an explanation by following the guidance in the "Next Steps" column next to the policy warning on your Account Health page. Your explanation should include the following information:
-- Evidence or examples that demonstrate your account complies with our Selling Policies and Seller Code of Conduct.
-- How your account has not violated our policies.

We're here to help.
If you have questions about this policy or the information requested above, please contact us (https://sellercentral.amazon.co.jp/cu/contact-us).

You can view your account performance (https://sellercentral.amazon.c ... _em_ap) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- iOS App (https://itunes.apple.com/jp/ap ... mt%3D8)
-- Android App (https://play.google.com/store/ ... Dja_jp)

Thank you,

Amazon.co.jp
Sincerely,
Seller Performance Team
Amazon.co.jp