各位大神，有些产品能发FBA但是有些产品通过不了安全检测，所以只有FBM，这些发FBM都是利润型非跑量型产品，每个帐号多少会有一些差的feedback现在只要申请移除都是模板回复,请问有什么好的办法能移除的，大家一起探讨一下，谢谢！勿喷！
 
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Greetings from Amazon Seller Support,

Thank you for contacting us about feedback removal request.

We have reviewed your request for feedback removal. Regrettably, the feedback did not meet the criteria for removal. Please know that we strive to put in our best to help you make selling a better experience, however there are situations where we have to express our inability to meet your requirements and expectations wholeheartedly.

I understand your concern but I would like to inform you there are some policies and guidelines which are set by the Amazon which we have to follow. I apologize for not removing this feedback. So I would request you to contact the buyer and ask him for the removal of the feedback.If the buyer agrees to remove the feedback, and is not able to do so, you can ask him to provide a written proof in the buyer - seller communication. We will then remove the feedback for you.

Please do not consider this as a denial of your request for removal but rather as an opportunity to educate and create a good relationship with our buyer, offer them options to improve their Amazon experience.

For your reference, Amazon will remove feedback for these reasons:


The feedback includes obscene language. 
The feedback includes seller-specific personally identifiable information. 
The entire feedback comment is a product review. 
The entire feedback comment is regarding fulfillment or customer service for an order fulfilled by Amazon. 
The feedback comment violates any applicable laws. 
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