社区 发现 Amazon TM标亚马逊备案失败,一直提示验证码与系...
TM标亚马逊备案失败,一直提示验证码与系统记录不匹配。商标注册号没填错 验证码没错
以下是第一次备案记录,根据代理回传的验证码回复的,一直都是回复以下模板
Hello from Amazon Brand Registry Support,
Thank you for your interest in Amazon Brand Registry. We are unable to approve your application at this time for the following reason(s):
The verification code you provided does not match our records.
Have a great day.
To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.
Were you satisfied with the support provided?
后面也找过代理确认过验证码了,确实没错,后面又发送了两次,一直都是回复上述模板
过了一天,后面重新直接重新再次备案
结果AMAZON回复结果如下:
Hello from Amazon Brand Registry Support,
Brand Name: XXXXX
We are unable to approve your application at this time due to the following reason:
The trademark registration number you entered is not in a 'pending status' as is required when enrolling in Amazon Brand Registry with a trademark application number . Please ensure you are entering the correct trademark application number and selecting the correct trademark status during enrollment before trying again. If your trademark application was recently submitted, it may take time our eligibility criteria. We currently only accept word, design, or device marks.
For more information on eligibility criteria for the selected trademark office, go to . Please correct this information and reapply.
If you did not apply for Amazon Brand Registry, contact us through
To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.
Were you satisfied with the support provided?
后面让亚马逊尝试重新发送验证码,也都是上述模板
请求各位大神们,TM标备案失败遇到这类原因该怎么办,请大佬们救救孩子吧!感激不尽!
额外两点信息:
1.商标注册号没填错
2.验证码没错
9 个回复
匿名用户
赞同来自: skylogo
在后台回复亚马逊的时候, 按亚马逊的要求,提供验证码和之前邮件中包含的那个CASE ID.
一般亚马逊能发验证码出来的话,是不会有那么多问题的,所以 ,只能在检查下了。
匿名用户
赞同来自: skylogo
在后台回复亚马逊的时候, 按亚马逊的要求,提供验证码和之前邮件中包含的那个CASE ID.
一般亚马逊能发验证码出来的话,是不会有那么多问题的,所以 ,只能在检查下了。