社区 发现 Amazon 业绩通知说我的bullet points...
业绩通知说我的bullet points违规，因为在详情页面添加了不正确的信息，成为受限商品，5个ASIN前台变狗，如何解决哈？
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AI 摘要
适合遇到被下架的商品详情页，需要恢复并了解申诉流程的卖家与运营人员查阅。
本文聚焦卖家在收到亚马逊绩效通知后，处理被下架的商品详情页、更新信息、并通过申诉流程争取恢复的实操经验。
1.
事件背景：
收到绩效通知，5个ASIN因详情页信息不准确被下架，已修改5点；其中1个在约20分钟恢复，其余仍需复核。2.
纠错动作：
将 Bullet Points 调整为合规信息，按指引在 Seller Central 的 Manage Inventory → Fix Stranded Inventory → Edit → Save，随后提交变更描述给 listings-evaluation@amazon.com。3.
沟通与申诉：
通过 email 向 listings-evaluation@amazon.com 说明修改内容及理由，若认定存在错误再按指示进行复核。4.
平台处理流程要点：
编辑不活跃的 ASIN，保存后等待亚马逊审核，审核通过后 ASIN 将恢复活跃。5.
时效与结果：
初期部分ASIN迅速恢复，最终在 2020-07-02 前全部恢复并正常销售。6.
合规要点与预防：
遵守产品详情页相关政策，确保 Bullet Points 及其他信息准确，若有误应及时更正并提供解释。
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AI 摘要
昨天收到绩效通知邮件，说我店铺有5个ASIN因为在详情页面添加了不正确的信息，成为受限商品，我这个昨晚把5个产品的5点进行了修改，只有一个ASIN大概在修改20分钟后就自动恢复了，其他的照样还是受限，也给listings-evaluation@amazon.com 发了邮件，目前还没有回复，有没有遇到过这种情况的？怎么解决？
收到绩效邮件如下：
Hello from Amazon,
We are writing to let you know that the following detail pages have been removed from our catalog:
ASIN: ***********, SKU: *********, Title: "**********************"
Hello,
We are contacting you because you have added inaccurate information to product detail pages.
Why did this happen?
All sellers must not attempt to damage or abuse another Seller, their listings or ratings.
We’re here to help.
To learn more about this policy, search for “Selling Policies and Seller Code of Conduct”, “Prohibited Seller Activities and Actions,” and "Product detail page rules" in Seller Central Help.
Here are examples of your listings that do not follow this policy:
-------------------------------------
Detail Pages Needing Correction
-------------------------------------
ASIN:
Attribute Needing Correction: Bullet Points
Please modify all of your product detail pages to ensure they do not violate Amazon listing policies.
To edit your ASINs:
1. In the Inventory section of Seller Central, select Manage Inventory.
2. Search for the ASIN you would like to edit and click Fix Stranded Inventory.
3. Edit the inactive ASIN by updating the current page.
4. Save, then email listings-evaluation@amazon.com with a description of what you have fixed on the product detail page.
Once we review the product detail page and determine the policy issue has been addressed, we will reinstate the ASIN.
Have your listings been removed in error?
If you believe there has been an error, please tell us why. Your explanation should include the following information:
-- The reason the listing does not violate our Product Detail Page policies.
What happens if I do not provide the requested information?
If we do not receive the requested information, your listings will remain inactive.
说明：我这边于2020年7月2号已经把所有的受限ASIN全部给救回来了，目前都正常在售了！
收到绩效邮件如下：
Hello from Amazon,
We are writing to let you know that the following detail pages have been removed from our catalog:
ASIN: ***********, SKU: *********, Title: "**********************"
Hello,
We are contacting you because you have added inaccurate information to product detail pages.
Why did this happen?
All sellers must not attempt to damage or abuse another Seller, their listings or ratings.
We’re here to help.
To learn more about this policy, search for “Selling Policies and Seller Code of Conduct”, “Prohibited Seller Activities and Actions,” and "Product detail page rules" in Seller Central Help.
Here are examples of your listings that do not follow this policy:
-------------------------------------
Detail Pages Needing Correction
-------------------------------------
ASIN:
Attribute Needing Correction: Bullet Points
Please modify all of your product detail pages to ensure they do not violate Amazon listing policies.
To edit your ASINs:
1. In the Inventory section of Seller Central, select Manage Inventory.
2. Search for the ASIN you would like to edit and click Fix Stranded Inventory.
3. Edit the inactive ASIN by updating the current page.
4. Save, then email listings-evaluation@amazon.com with a description of what you have fixed on the product detail page.
Once we review the product detail page and determine the policy issue has been addressed, we will reinstate the ASIN.
Have your listings been removed in error?
If you believe there has been an error, please tell us why. Your explanation should include the following information:
-- The reason the listing does not violate our Product Detail Page policies.
What happens if I do not provide the requested information?
If we do not receive the requested information, your listings will remain inactive.
说明：我这边于2020年7月2号已经把所有的受限ASIN全部给救回来了，目前都正常在售了！
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